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Compare IFS Cloud vs Customer Thermometer

Comparison Summary

For IFS Cloud vs Customer Thermometer comparison, Our AI algorithm looked at 2051 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using IFS Cloud and Customer Thermometer to solve their respective business needs.

Pros and cons of IFS Cloud and Customer Thermometer

IFS Cloud is more suited to businesses that require Sales Document Management with Mobile and Engagement Management where as Customer Thermometer is focused towards Collecting Feedback and Helpdesk Management .

logo IFS Cloud

Focus area

Software Failure Risk

  • low

logo Customer Thermometer

Focus area

Customer Thermometer is better than IFS Cloud for

Software Failure Risk

  • low

About

Cloud software for companies who want to differentiate on service

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

25

46

Total Goals
(we found evidences for)

8

10

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


contact list management


knowledge management


competitive intelligence


products & pricelist management


business development


relationship management



loyalty management


helpdesk management


customer feedback management

measuring customer satisfaction


sending & publishing communications


communication management

sending & publishing communications


rating and review management


social media analytics


engaging on social media


social media management

social media analytics

engaging on social media


lifetime value management


training & onboarding





customer case management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve visibility

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more
  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting