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Compare IFS Cloud vs Intouch survey

Comparison Summary

For IFS Cloud vs Intouch survey comparison, Our AI algorithm looked at 764 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using IFS Cloud and Intouch survey to solve their respective business needs.

Pros and cons of IFS Cloud and Intouch survey

IFS Cloud is more suited to businesses that require Sales Document Management with Mobile and Engagement Management where as Intouch survey is focused towards Collecting Feedback with Mobile and Helpdesk Management with Phone Calls .

logo IFS Cloud

Focus area

Software Failure Risk

  • low

logo Intouch survey

Focus area

Intouch survey is better than IFS Cloud for

Software Failure Risk

  • low

About

Cloud software for companies who want to differentiate on service

Feedback Collection Software to collect customer feedback to drive improvements

Financials

IPO

Business Need

Total Processes
(we found evidences for)

25

23

Total Goals
(we found evidences for)

8

10

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management


engagement management

engaging and following up


contact list management


knowledge management


competitive intelligence


products & pricelist management


business development


relationship management



loyalty management


helpdesk management


customer feedback management

measuring customer satisfaction



tracking & monitoring communications


communication management

tracking & monitoring communications


monitoring social media


social media management

monitoring social media


campaign analytics


campaign management

campaign analytics



customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve visibility

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more
  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting