Comparison Summary
Introducing IFS Cloud and Simplesat
IFS Cloud belong to a category of solutions that help Field Service Management, whereas Simplesat belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
IFS Cloud covers Sales Document Management with Mobile, Engagement Management, Contact List Management with Mobile, Knowledge Management with Mobile, etc.
Simplesat focuses on Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Cloud software for companies who want to differentiate on service
Customer feedback system to collect customer satisfaction data to improve the business
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
25
37
Total Goals
(we found evidences for)
8
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve visibility
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Grow market share
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Scale best practices
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Enter new markets internationally or locally
- See 5 more
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve visibility
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Improve ROI
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Increase sales & revenue
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Build brand awareness
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Establish thought leadership
- See 6 more
Top Channels
Channels Used
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e-mail
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website
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promotions
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social media
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chat
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Slack
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Facebook
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phone calls
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display advertisement
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video
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user generated content
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blogs
- See 9 more
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e-mail
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website
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promotions
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social media
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chat
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Slack
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Facebook
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phone calls
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display advertisement
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video
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user generated content
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blogs
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
