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IFS Cloud vs SurveySparrow NPS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of IFS Cloud vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 3682 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing IFS Cloud and SurveySparrow NPS

IFS Cloud belong to a category of solutions that help Field Service Management, whereas SurveySparrow NPS belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

IFS Cloud covers Sales Document Management with Mobile, Engagement Management, Contact List Management with Mobile, Knowledge Management with Mobile, etc.

SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo IFS Cloud

Focus area

Software Failure Risk

  • low

logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than IFS Cloud for

Software Failure Risk

  • low

About

Cloud software for companies who want to differentiate on service

Survey Platform that turn customers into Promoters.

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

25

56

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


contact list management


knowledge management


competitive intelligence


products & pricelist management


business development


relationship management



workflow management


loyalty management


helpdesk management


customer feedback management

measuring customer satisfaction


lead qualification



social media analytics


scheduling post to social media


engaging on social media


social media management

social media analytics

scheduling post to social media

engaging on social media


sending & publishing communications


communication management

sending & publishing communications



generation of new leads


training & onboarding





performance management


sales incentive management



campaign management


rating and review management



sales review & feedback


lifetime value management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve visibility

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • See 5 more
  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more
  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting