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Compare IFS Cloud vs Thematic

Comparison Summary

For IFS Cloud vs Thematic comparison, Our AI algorithm looked at 1572 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using IFS Cloud and Thematic to solve their respective business needs.

Pros and cons of IFS Cloud and Thematic

IFS Cloud is more suited to businesses that require Sales Document Management with Mobile and Engagement Management where as Thematic is focused towards Customer Feedback Management and Engagement Management with Chat .

logo IFS Cloud

Focus area

Software Failure Risk

  • low

logo Thematic

Focus area

Thematic is better than IFS Cloud for

Software Failure Risk

  • low

About

Cloud software for companies who want to differentiate on service

Feedback Analysis Platform to Unlock the value of product

Financials

SEED

Business Need

Total Processes
(we found evidences for)

25

37

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management


engagement management

engaging and following up


contact list management


knowledge management


competitive intelligence


products & pricelist management


business development


relationship management



workflow management


loyalty management

customise loyalty program


helpdesk management


customer feedback management

measuring customer satisfaction


lead qualification



social media analytics


social media management

social media analytics


rating and review management


sales review & feedback


generation of new leads



lifetime value management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve visibility

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more
  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting