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Compare IFS Cloud vs Zonka Feedback

Failure Risk Guidance Security Report ?

Failure Risk for IFS Cloud low Failure Risk for Zonka Feedback low
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Comparison Summary

For IFS Cloud vs Zonka Feedback comparison, Our AI algorithm looked at 3182 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using IFS Cloud and Zonka Feedback to solve their respective business needs.

Pros and cons of IFS Cloud and Zonka Feedback

IFS Cloud is more suited to businesses that require Sales Document Management with Mobile and Engagement Management where as Zonka Feedback is focused towards Collecting Feedback and Social Media Management .

logo IFS Cloud

Focus area

Software Failure Risk

  • low

logo Zonka Feedback

Focus area

Zonka Feedback is better than IFS Cloud for

Software Failure Risk

  • low

About

Cloud software for companies who want to differentiate on service

Feedback Software & Survey App to collect feedback from customers and employees

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

25

43

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (8)

Read Reviews (19)

contract management

Read Reviews (7)

Read Reviews (0)

engagement management

Read Reviews (7)

Read Reviews (40)

engaging and following up

Read Reviews (4)

Read Reviews (32)

contact list management

Read Reviews (3)

Read Reviews (17)

knowledge management

Read Reviews (3)

Read Reviews (4)

competitive intelligence

Read Reviews (2)

Read Reviews (1)

products & pricelist management

Read Reviews (2)

Read Reviews (1)

business development

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (39)

loyalty management

Read Reviews (1)

Read Reviews (15)

customise loyalty program

Read Reviews (1)

Read Reviews (15)

helpdesk management

Read Reviews (1)

Read Reviews (22)

customer feedback management

Read Reviews (1)

Read Reviews (705)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (277)

social media analytics

Read Reviews (0)

Read Reviews (65)

social media management

Read Reviews (0)

Read Reviews (68)

social media analytics

Read Reviews (0)

Read Reviews (65)

sending & publishing communications

Read Reviews (0)

Read Reviews (42)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (5)

communication management

Read Reviews (0)

Read Reviews (48)

sending & publishing communications

Read Reviews (0)

Read Reviews (42)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (5)

rating and review management

Read Reviews (0)

Read Reviews (8)

sales review & feedback

Read Reviews (0)

Read Reviews (3)

lifetime value management

Read Reviews (0)

Read Reviews (3)

performance management

Read Reviews (0)

Read Reviews (2)

training & onboarding

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve visibility

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • See 5 more

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

Top Channels

Channels Used

  • e-mail

  • promotions

  • offline

  • website

  • on premises

  • mobile

  • text SMS

  • chat

  • mobile app

  • phone calls

  • omnichannel

  • social media

  • point of sale

  • user generated content

  • blogs

  • print media

  • mass media

  • radio

  • See 15 more

  • e-mail

  • promotions

  • offline

  • website

  • on premises

  • mobile

  • text SMS

  • chat

  • mobile app

  • phone calls

  • omnichannel

  • social media

  • point of sale

  • user generated content

  • blogs

  • print media

  • mass media

  • radio

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting