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iGainSpark Platform vs iVend Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of iGainSpark Platform vs. iVend Loyalty is based on a specific set of business needs and context. The comparison uses 518 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing iGainSpark Platform and iVend Loyalty

iGainSpark Platform, and iVend Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

iGainSpark Platform covers Loyalty Management with Social Media, Customer Feedback Management with Promotions, Engagement Management with Omnichannel, Helpdesk Management with Social Media, etc.

iVend Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Sales Incentive Management with Promotions, Merchandising with Offline, etc.

"We are pleased with iGainSpark. It has made seem Customer Engagement (Loyalty) simpler for merchants to understand " - Fatmah

"iVend Retail has given us the ability to closely monitor stock across our branches in Africa, which is very important as our products are high value assets and are distributed to individual agents in the field and must be carefully tracked. We have ...been able to increase efficiency in how we report for stock and generate reports for cash sales happening across our branches. We are keen in looking for even more options iVend holds to increase the scope of management within our Company " - Alex Kamau Karuru

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo iGainSpark Platform

Focus area

Software Failure Risk

  • medium

logo iVend Loyalty

Focus area

Software Failure Risk

  • low

About

Loyalty Platform that enables Business to identify and engage with it’s customers

A flexible points & rewards management application on digitally or on a card

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

11

34

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


customer feedback management

measuring net promoter score


engagement management

engaging and following up


helpdesk management


sales incentive management



promotion management


trade show marketing


social media analytics


social media management

social media analytics


discount management




competitive intelligence


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve stakeholder relations

  • Improve visibility

  • See 6 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more
  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting