Comparison Summary
This comparison report of IMsupporting vs. helponclick is based on a specific set of business needs and context. The comparison uses 333 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing IMsupporting and helponclick
IMsupporting, and helponclick belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
IMsupporting covers Social Media Management, Engagement Management with Website, Customer Feedback Management with Chat, Contact List Management.
helponclick focuses on Helpdesk Management with Chat, Contact List Management with Chat, Social Media Management with Mobile, Sales Document Management with Chat, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
imsupporting.com - Live Chat Software for Your Website
Live Chat Software & Help Desk Software | HelpOnClick ...
Financials
NA
PRIVATE
Business Need
Total Processes
(we found evidences for)
8
13
Total Goals
(we found evidences for)
2
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Increase sales & revenue
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
-
Acquire customers
Top Channels
Channels Used
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chat
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social media
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mobile
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website
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mobile app
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Facebook
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phone calls
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Facebook page
- See 5 more
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chat
-
social media
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mobile
-
website
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mobile app
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Facebook
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phone calls
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Facebook page
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
