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IMsupporting vs My LiveChat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of IMsupporting vs. My LiveChat is based on a specific set of business needs and context. The comparison uses 447 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing IMsupporting and My LiveChat

IMsupporting, and My LiveChat belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

IMsupporting covers Social Media Management, Engagement Management with Website, Customer Feedback Management with Chat, Contact List Management.

My LiveChat focuses on Engagement Management, Customer Feedback Management, Lifetime Value Management with Chat, Communication Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo IMsupporting

Focus area

Software Failure Risk

  • medium

logo My LiveChat

Focus area

Software Failure Risk

  • medium

About

imsupporting.com - Live Chat Software for Your Website

Live Chat Features | Live Chat Software Features

Financials

NA

Business Need

Total Processes
(we found evidences for)

8

9

Total Goals
(we found evidences for)

2

4

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics


engagement management

engaging and following up


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve efficiency

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • offline

  • chat

  • offline

  • chat

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting