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Informizely platform vs Opiniator: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Informizely platform vs. Opiniator is based on a specific set of business needs and context. The comparison uses 751 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Informizely platform and Opiniator

Informizely platform, and Opiniator belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Informizely platform covers Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.

Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

"I highly recommend Informizely for the serious optimisation specialist. Of all tools out there, Informizely offers the best combination of functionality, price and excellent support. " - Alexander Krieger

"We have been using Opiniator for over five years across forty high traffic rest areas as a replacement to paper-based comment cards. The system now includes a photo upload. As we use contractors to manage the properties, we have now incorporated Opi...niator into our performance contract with them. Overall we have been very pleased with the service, staff and the results of the system. " - Crystal Underwood

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Informizely platform

Focus area

Software Failure Risk

  • low

logo Opiniator

Focus area

Software Failure Risk

  • medium

About

Survey Platform to Improve Website, Service and Conversion Rate

Customer feedback platform that captures ratings, comments and feedback

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

19

Total Goals
(we found evidences for)

6

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


communication management

sending & publishing communications


promotion management


discount management


engagement management

engaging and following up



conversion management


social media management

social media analytics


loyalty management

identify target customers


generation of new leads


helpdesk management


rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Acquire customers

  • See 3 more
  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • e-mail

  • promotions

  • text SMS

  • user generated content

  • blogs

  • support groups

  • mobile

  • coupons

  • social media

  • See 7 more
  • phone calls

  • e-mail

  • promotions

  • text SMS

  • user generated content

  • blogs

  • support groups

  • mobile

  • coupons

  • social media

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting