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Informizely platform vs Retently: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Informizely platform vs. Retently is based on a specific set of business needs and context. The comparison uses 1523 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Informizely platform and Retently

Informizely platform belong to a category of solutions that help Customer Feedback Management, whereas Retently belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Informizely platform covers Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.

Retently focuses on Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.

"Positive from the first time you use it. Very easy to use and all targeting and customization options that we need are available. I've used this tool for 5 different companies now and haven't encountered any limitations yet. Highly recommended! " - Peter Abrahamse

"Retently is intuitive, fully customizable and automated, and we were able to integrate with the services that we're using. We now have a much easier time understanding customer needs and acting on them in a timely manner. " - Pablo Hoffmann

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Informizely platform

Focus area

Software Failure Risk

  • low

logo Retently

Focus area

Retently is better than Informizely platform for

Software Failure Risk

  • low

About

Survey Platform to Improve Website, Service and Conversion Rate

Platform to Improve Customer Satisfaction with Net Promoter Score

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

30

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


communication management

sending & publishing communications


promotion management


discount management


engagement management

engaging and following up



conversion management


social media management

social media analytics


loyalty management

identify target customers


generation of new leads


campaign management


contact list management


workflow management


referral management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Acquire customers

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 3 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • chat

  • Slack

  • support groups

  • offline

  • See 3 more
  • promotions

  • e-mail

  • chat

  • Slack

  • support groups

  • offline

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting