Comparison Summary
This comparison report of Informizely platform vs. SAP Field Service Management is based on a specific set of business needs and context. The comparison uses 707 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Informizely platform and SAP Field Service Management
Informizely platform belong to a category of solutions that help Customer Feedback Management, whereas SAP Field Service Management belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Informizely platform covers Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.
SAP Field Service Management focuses on Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.
"I highly recommend Informizely for the serious optimisation specialist. Of all tools out there, Informizely offers the best combination of functionality, price and excellent support. " - Alexander Krieger
"Before SAP, OMC’s field service op-erations revolved heavily around pa-perwork – and the rate at which we were able to process it. Between manually inputting paperwork and waiting for requests for restocked parts, our field service operations ended ...up being an all-hands-on-deck effort. With SAP, we are able to automate and streamline our field service processes, optimizing our in-field technicians’ workdays and freeing up in-office service manag-ers to focus on driving business goals. We are now much better equipped to ensure the thousands of deployed OMC machines are in prime condition to produce bounti-ful harvest seasons for our customers. " - Brian Kaufman
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey Platform to Improve Website, Service and Conversion Rate
Resolve customer issues with end-to-end field service management
Age
1972
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
24
21
Total Goals
(we found evidences for)
6
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Improve brand engagement
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Build brand awareness
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Improve efficiency
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Acquire customers
- See 3 more
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
- See 2 more
Top Channels
Channels Used
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phone calls
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offline
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on premises
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social media
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mobile
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mobile app
- See 3 more
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phone calls
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offline
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on premises
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social media
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mobile
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mobile app
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High