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Informizely platform vs SAP Field Service Management: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Informizely platform vs. SAP Field Service Management is based on a specific set of business needs and context. The comparison uses 707 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Informizely platform and SAP Field Service Management

Informizely platform belong to a category of solutions that help Customer Feedback Management, whereas SAP Field Service Management belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Informizely platform covers Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.

SAP Field Service Management focuses on Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.

"I highly recommend Informizely for the serious optimisation specialist. Of all tools out there, Informizely offers the best combination of functionality, price and excellent support. " - Alexander Krieger

"Before SAP, OMC’s field service op-erations revolved heavily around pa-perwork – and the rate at which we were able to process it. Between manually inputting paperwork and waiting for requests for restocked parts, our field service operations ended ...up being an all-hands-on-deck effort. With SAP, we are able to automate and streamline our field service processes, optimizing our in-field technicians’ workdays and freeing up in-office service manag-ers to focus on driving business goals. We are now much better equipped to ensure the thousands of deployed OMC machines are in prime condition to produce bounti-ful harvest seasons for our customers. " - Brian Kaufman

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Informizely platform

Focus area

Software Failure Risk

  • low

logo SAP Field Service Management

Focus area

Software Failure Risk

  • medium

About

Survey Platform to Improve Website, Service and Conversion Rate

Resolve customer issues with end-to-end field service management

Age

1972

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

24

21

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


communication management

sending & publishing communications


promotion management


discount management


engagement management

engaging and following up



conversion management


social media management

social media analytics


loyalty management

identify target customers


generation of new leads


contract management



sales document management

contract management



helpdesk management


workflow management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Acquire customers

  • See 3 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • social media

  • mobile

  • mobile app

  • See 3 more
  • phone calls

  • offline

  • on premises

  • social media

  • mobile

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting