cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Informizely platform vs Zonka Feedback: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Informizely platform low Failure Risk for Zonka Feedback low
Know More

Comparison Summary

This comparison report of Informizely platform vs. Zonka Feedback is based on a specific set of business needs and context. The comparison uses 3358 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Informizely platform and Zonka Feedback

Informizely platform, and Zonka Feedback belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Informizely platform covers Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.

Zonka Feedback focuses on Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

"Positive from the first time you use it. Very easy to use and all targeting and customization options that we need are available. I've used this tool for 5 different companies now and haven't encountered any limitations yet. Highly recommended! " - Peter Abrahamse

"Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful. " - Griswold Home Care

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Informizely platform

Focus area

Software Failure Risk

  • low

logo Zonka Feedback

Focus area

Zonka Feedback is better than Informizely platform for

Software Failure Risk

  • low

About

Survey Platform to Improve Website, Service and Conversion Rate

Feedback Software & Survey App to collect feedback from customers and employees

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

43

Total Goals
(we found evidences for)

6

3

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (44)

Read Reviews (705)

measuring net promoter score

Read Reviews (18)

Read Reviews (136)

measuring customer satisfaction

Read Reviews (12)

Read Reviews (277)

communication management

Read Reviews (8)

Read Reviews (48)

sending & publishing communications

Read Reviews (8)

Read Reviews (42)

promotion management

Read Reviews (7)

Read Reviews (0)

discount management

Read Reviews (7)

Read Reviews (0)

engagement management

Read Reviews (4)

Read Reviews (40)

engaging and following up

Read Reviews (3)

Read Reviews (32)

market research

Read Reviews (3)

Read Reviews (1)

conversion management

Read Reviews (3)

Read Reviews (1)

social media management

Read Reviews (2)

Read Reviews (68)

social media analytics

Read Reviews (2)

Read Reviews (65)

loyalty management

Read Reviews (2)

Read Reviews (15)

identify target customers

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (1)

sales review & feedback

Read Reviews (1)

Read Reviews (3)

lifetime value management

Read Reviews (1)

Read Reviews (3)

training & onboarding

Read Reviews (1)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (17)

workflow management

Read Reviews (0)

Read Reviews (39)

helpdesk management

Read Reviews (0)

Read Reviews (22)

sales document management

Read Reviews (0)

Read Reviews (19)

rating and review management

Read Reviews (0)

Read Reviews (8)

knowledge management

Read Reviews (0)

Read Reviews (4)

performance management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Acquire customers

  • See 3 more

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

Top Channels

Channels Used

  • e-mail

  • promotions

  • offline

  • website

  • on premises

  • mobile

  • text SMS

  • chat

  • mobile app

  • phone calls

  • omnichannel

  • social media

  • point of sale

  • user generated content

  • blogs

  • print media

  • mass media

  • radio

  • See 15 more

  • e-mail

  • promotions

  • offline

  • website

  • on premises

  • mobile

  • text SMS

  • chat

  • mobile app

  • phone calls

  • omnichannel

  • social media

  • point of sale

  • user generated content

  • blogs

  • print media

  • mass media

  • radio

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting