Comparison Summary
Introducing Inkit and User.com
Inkit, User.com, Oracle Responsys, Actito, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Inkit covers Campaign Management, Engagement Management with E-Mail, Channel Marketing with Omnichannel, Direct Marketing, etc.
User.com focuses on Engagement Management with Chat, Communication Management with E-Mail, Training & Onboarding with E-Mail, Social Media Management with E-Mail, etc.
"We expected a moderate redemption rate on our mailer… 18% was unbelievable! " - Mike Black
"Previously we would just do very broad email campaigns to our 2 million members, but now with User.com, I’ve been so excited as a marketer to do marketing automation and send tailored emails automatically, taking us from a 7-10% to now as high as 40...% to 50% on click through rates. " - Darrah Caughey
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Direct Mail Automation Software for Marketing & Retention
User.com | Marketing & Sales Automation Software
Age
2017
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
46
54
Total Goals
(we found evidences for)
10
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Grow market share
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Enter new markets internationally or locally
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Increase sales & revenue
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Improve brand engagement
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Scale best practices
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Build brand awareness
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Improve consistency
- See 7 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Grow market share
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Enter new markets internationally or locally
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Improve digital and social presence
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Increase customer life time value
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Improve internal communications
- See 5 more
Top Channels
Channels Used
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e-mail
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chat
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social media
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website
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Facebook
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newsletter
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text SMS
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omnichannel
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phone calls
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promotions
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user generated content
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blogs
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Instagram
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coupons
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Whatsapp
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video
- See 13 more
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e-mail
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chat
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social media
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website
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Facebook
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newsletter
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text SMS
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omnichannel
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phone calls
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promotions
-
user generated content
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blogs
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Instagram
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coupons
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Whatsapp
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video
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High