Comparison Summary
Introducing InMoment and Qualaroo
InMoment, Qualaroo, Thematic, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
InMoment covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Helpdesk Management with Phone Calls, etc.
Qualaroo focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Social Media Management with Website, Training & Onboarding, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Experience Intelligence & Management Software to drive positive results for the brand with customer feedback
Customer and User Feedback Software
Age
2002
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
70
57
Total Goals
(we found evidences for)
15
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Establish thought leadership
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Enter new markets internationally or locally
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Increase sales & revenue
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Increase customer life time value
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Launch new products
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Improve efficiency
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Improve internal communications
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Improve stakeholder relations
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Improve consistency
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Improve digital and social presence
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Improve ROI
- See 12 more
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve efficiency
-
Improve brand engagement
-
Launch new products
-
Improve ROI
-
Build brand awareness
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Improve digital and social presence
-
Enter new markets internationally or locally
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Grow market share
- See 9 more
Top Channels
Channels Used
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promotions
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website
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phone calls
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e-mail
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mobile
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mobile app
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chat
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social media
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offline
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display advertisement
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out of home
-
billboards
-
newsletter
-
Facebook
-
on premises
-
text SMS
-
review sites
-
Slack
-
Amazon
-
point of sale
-
print media
-
magazine
-
eBay
-
video
-
user generated content
-
blogs
- See 23 more
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promotions
-
website
-
phone calls
-
e-mail
-
mobile
-
mobile app
-
chat
-
social media
-
offline
-
display advertisement
-
out of home
-
billboards
-
newsletter
-
Facebook
-
on premises
-
text SMS
-
review sites
-
Slack
-
Amazon
-
point of sale
-
print media
-
magazine
-
eBay
-
video
-
user generated content
-
blogs
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
