Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
-
Establish thought leadership
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Enter new markets internationally or locally
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Increase sales & revenue
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Increase customer life time value
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Launch new products
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Improve efficiency
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Improve internal communications
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Improve stakeholder relations
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Improve consistency
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Improve digital and social presence
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Improve ROI
- See 12 more
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Enhance customer relationships
-
Acquire customers
-
Grow market share
-
Improve ROI
-
Increase sales & revenue
-
Increase customer life time value
-
Improve brand engagement
-
Build brand awareness
-
Improve digital and social presence
-
Scale best practices
-
Launch new products
-
Enter new markets internationally or locally
-
Establish thought leadership
- See 10 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
-
promotions
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offline
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on premises
-
social media
-
support groups
-
mobile
-
text SMS
-
point of sale
-
mobile app
-
chat
-
mass media
-
television
- See 12 more
-
e-mail
-
phone calls
-
website
-
promotions
-
offline
-
on premises
-
social media
-
support groups
-
mobile
-
text SMS
-
point of sale
-
mobile app
-
chat
-
mass media
-
television
- See 12 more
