Comparison Summary

InMoment: InMoment offers integrated CX solutions using award-winning AI. Impactful ROI is achieved beyond traditional CX management.

Qualtrics: Qualtrics XM helps deliver exceptional frontline experiences and build high-performing teams. Products people love can be created with this leading experience management software.

logo InMoment

Focus area

Software Failure Risk

  • low

logo Qualtrics

Focus area

Qualtrics is better than InMoment for

Software Failure Risk

  • low

InMoment and Qualtrics: Customer Satisfaction Data

Most deployed common Use Cases for InMoment and Qualtrics

How does InMoment and Qualtrics address your Collecting Feedback Challenges?

Inmoment and Qualtrics are both used to collect customer feedback. Inmoment facilitates Net Promoter Score (NPS) feedback through various channels, including text messages, voice, and video. Qualtrics provides customer satisfaction surveys that can be automated and used to improve customer experience. Inmoment's focus is on NPS, while Qualtrics offers a wider range of survey types. However, neither tool allows for managing employee surveys from an administrative perspective.
"...The snapshot page which trends NPS over time...." Peer review by Ross M, Client Success Manager
"...Qualtrics is excellent for creating surveys to determine customer satisfaction...." Peer review by Molly Hatcher, Director of Graduate Student Development, Faculty Innovation Center, The University of Texas at Austin

How efficiently Does InMoment and Qualtrics manage your Engaging Conversational Surveys?

What benefits does InMoment and Qualtrics offer for Helpdesk Management?


InMoment in Action: Unique Use Cases

How can InMoment optimize your Social Media Management Workflow?

What makes InMoment ideal for Contact List Management?


Qualtrics in Action: Unique Use Cases

How can Qualtrics enhance your Market Research process?

What makes Qualtrics ideal for Training & Onboarding?

About

Customer Experience Intelligence & Management Software to drive positive results for the brand with customer feedback

Survey, Research & Experience Management Software | Qualtrics

Age

2002

2002

Financials

PRIVATE

SERIES C

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting