Comparison Summary
This comparison report of InMoment vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 3211 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing InMoment and Survey Planet
InMoment, Survey Planet, Thematic, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
InMoment covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Helpdesk Management with Phone Calls, etc.
Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.
"Through our partnership with InMoment we can drive change quickly. InMoment has been critical to our ability to listen to our customers more effectively, close the loop on customer concerns, increase our NPS scores and make CX part of our company DN...A. " - Suzie Dieth
"SurveyPlanet is the perfect tool to generate feedback after group events. Clark Webinar Consulting makes SurveyPlanet an important part of every webinar we produce. Great functionality and beautiful design! " - Dave Clark
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Experience Intelligence & Management Software to drive positive results for the brand with customer feedback
Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience
Age
2002
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
70
11
Total Goals
(we found evidences for)
15
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Establish thought leadership
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Enter new markets internationally or locally
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Increase sales & revenue
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Increase customer life time value
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Launch new products
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Improve efficiency
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Improve internal communications
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Improve stakeholder relations
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Improve consistency
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Improve digital and social presence
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Improve ROI
- See 12 more
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Build brand awareness
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
- See 1 more
Top Channels
Channels Used
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social media
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social media
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
