Comparison Summary
This comparison report of InMoment vs. YesInsights is based on a specific set of business needs and context. The comparison uses 2907 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing InMoment and YesInsights
InMoment, YesInsights, Thematic, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
InMoment covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Helpdesk Management with Phone Calls, etc.
YesInsights focuses on Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
"Success with VoC comes from a corporate culture that encourages each customer channel to feel true ownership of their customer experiences and uses VoC to problem solve in a way that makes a genuine impact to the business's bottom line. " - Shalvina Govind
"Our customers gave us 4x more feedback when we switched to YesInsights surveys! " - Ada Yim
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Experience Intelligence & Management Software to drive positive results for the brand with customer feedback
Customer feedback tool to get actionable feedback to improve the business and experience
Age
2002
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
70
12
Total Goals
(we found evidences for)
15
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Scale best practices
-
Improve brand engagement
-
Establish thought leadership
-
Enter new markets internationally or locally
-
Increase sales & revenue
-
Increase customer life time value
-
Launch new products
-
Improve efficiency
-
Improve internal communications
-
Improve stakeholder relations
-
Improve consistency
-
Improve digital and social presence
-
Improve ROI
- See 12 more
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
Top Channels
Channels Used
-
e-mail
-
user generated content
-
blogs
-
social media
-
website
- See 2 more
-
e-mail
-
user generated content
-
blogs
-
social media
-
website
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
