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Compare inSided community vs cegedim

Comparison Summary

For inSided community vs cegedim comparison, Our AI algorithm looked at 2404 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using inSided community and cegedim to solve their respective business needs.

Pros and cons of inSided community and cegedim

inSided community is more suited to businesses that require Engagement Management and Helpdesk Management with Phone Calls where as cegedim is focused towards Sales Document Management and Collaboration .

logo inSided community

Focus area

Software Failure Risk

  • medium

logo cegedim

Focus area

cegedim is better than inSided community for

Software Failure Risk

  • low

About

Central platform for engagement amongst customers in different categories

A global technology and services company ... - Cegedim

Age

2011

Financials

SERIES E

IPO

Business Need

Total Processes
(we found evidences for)

40

47

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


contact list management


customer feedback management

measuring customer satisfaction



knowledge management


community building


lifetime value management


products & pricelist management


competitive intelligence


loyalty management


workflow management


communication management

sending & publishing communications


rating and review management



follower management



generation of new leads


training & onboarding


social media management


contract management




proposal & quote management


sales document management

contract management

proposal & quote management





payment management


international marketing


calendar management



business development


lead qualification: technographic


lead qualification

lead qualification: technographic


billing and invoice management







Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more
  • Improve efficiency

  • Enhance customer relationships

  • Manage risk

  • Grow market share

  • Improve ROI

  • Increase sales & revenue

  • Improve stakeholder relations

  • Build brand awareness

  • See 5 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • mass media

  • mobile

  • mobile app

  • video

  • print media

  • offline

  • point of sale

  • phone calls

  • movies

  • user generated content

  • blogs

  • See 11 more
  • social media

  • website

  • promotions

  • mass media

  • mobile

  • mobile app

  • video

  • print media

  • offline

  • point of sale

  • phone calls

  • movies

  • user generated content

  • blogs

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting