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inSided community vs Viafoura: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of inSided community vs. Viafoura is based on a specific set of business needs and context. The comparison uses 1167 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing inSided community and Viafoura

inSided community, Viafoura, Khoros Communities, Higher Logic Vanilla, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

inSided community covers Engagement Management, Helpdesk Management with Phone Calls, Contact List Management with User Generated Content, Customer Feedback Management with Phone Calls, etc.

Viafoura focuses on Engagement Management, Communication Management with Print Media, Community Building with User Generated Content, Lead Engagement, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo inSided community

Focus area

inSided community is better than Viafoura for

Software Failure Risk

  • medium

logo Viafoura

Focus area

Software Failure Risk

  • medium

About

Central platform for engagement amongst customers in different categories

Audience engagement & content moderation platform to build and grow online communities

Age

2011

Financials

SERIES E

PRE-SEED

Business Need

Total Processes
(we found evidences for)

40

20

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


contact list management


customer feedback management

measuring customer satisfaction


content management


knowledge management


community building


lifetime value management


products & pricelist management


competitive intelligence


loyalty management


workflow management


communication management

sending & publishing communications


rating and review management



follower management



generation of new leads


social media management

engaging on social media



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more
  • Launch new products

  • Establish thought leadership

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • social media

  • user generated content

  • website

  • blogs

  • print media

  • magazine

  • chat

  • newspaper

  • promotions

  • mobile

  • games

  • See 8 more
  • social media

  • user generated content

  • website

  • blogs

  • print media

  • magazine

  • chat

  • newspaper

  • promotions

  • mobile

  • games

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting