Comparison Summary
Introducing inSided and XWiki
inSided, XWiki, Answerbase, Shelf.io, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
inSided covers Engagement Management, Helpdesk Management with Phone Calls, Knowledge Management with User Generated Content, Training & Onboarding, etc.
XWiki focuses on Collaboration, Knowledge Management, Communication Management, Content Management, etc.
"With inSided, we're able to run more efficiently while being less reliant on other teams. This is a huge win for us. It's important to be able to react and make changes as fast as possible in our industry. Everyone at inSided has been great to work ...with up to this point. We wanted to work with a company that values their customers and view them as true partners—we feel that with inSided. " - Drew Frey
"We had to find a way to communicate to all the employees of the new group through a single, accessible and secure tool. We wanted to make it simple by using a solution that was already familiar to one of the companies. So naturally we decided to tur...n to XWiki, as it had already been used for several years. " - Arnaud Talamon
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About
All-in-one customer success engagement platform
Advanced Open Source Enterprise Collaboration Platform - best way to organize information
Age
2011
Financials
SERIES E
PRIVATE
Business Need
Total Processes
(we found evidences for)
46
19
Total Goals
(we found evidences for)
11
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Launch new products
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Build brand awareness
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Manage risk
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Increase customer life time value
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Grow market share
- See 8 more
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Improve internal communications
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Improve digital and social presence
Top Channels
Channels Used
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offline
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point of sale
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user generated content
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blogs
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on premises
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website
- See 3 more
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offline
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point of sale
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user generated content
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blogs
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on premises
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website
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
