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INSTANT Insight vs Encompass-CX: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of INSTANT Insight vs. Encompass-CX is based on a specific set of business needs and context. The comparison uses 109 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing INSTANT Insight and Encompass-CX

INSTANT Insight, and Encompass-CX belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

INSTANT Insight covers Collecting Feedback with Offline, Engaging Conversational Surveys, Social Media Management, Motivation Management, etc.

Encompass-CX focuses on Training & Onboarding with E-Mail, Collecting Feedback with E-Mail, Cross Selling, Lead Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo INSTANT Insight

Focus area

Software Failure Risk

  • medium

logo Encompass-CX

Focus area

Software Failure Risk

  • medium

About

INSTANT Insight: Quality is ONE click away with a native tablet App enabling

encompass-cx.com - Scalable B2B customer experience ...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

10

13

Total Goals
(we found evidences for)

4

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up


social media management

social media analytics


training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • See 1 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Increase customer life time value

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

No Data

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No Data

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Migration Risk

No Data

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No Data

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Business Setting