Comparison Summary
Introducing InStream and Tawk.to
InStream, Soffront, Eway CRM, etc., belong to a category of solutions that help CRM, whereas Tawk.to, Pure Chat, Chatlio, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
InStream covers Contact List Management, Communication Management with Social Media, Social Media Management with Social Media, Engagement Management with E-Mail, etc.
Tawk.to focuses on Engagement Management with Chat, Contact List Management with Website, Communication Management with Offline, Social Media Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
InStream | Sales, contact management and relationship automation tool
Monitor and chat with the visitors on your website, mobile app or from..
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
42
37
Total Goals
(we found evidences for)
8
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Acquire customers
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Manage risk
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Improve digital and social presence
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Build brand awareness
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Improve efficiency
- See 5 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Enter new markets internationally or locally
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Grow market share
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Improve digital and social presence
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Improve efficiency
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Improve visibility
- See 6 more
Top Channels
Channels Used
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chat
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website
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mobile
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e-mail
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mobile app
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offline
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phone calls
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video
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point of sale
- See 6 more
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chat
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website
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mobile
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e-mail
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mobile app
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offline
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phone calls
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video
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point of sale
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
