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Intouch CRM vs Apptivo: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Intouch CRM medium Failure Risk for Apptivo medium
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Comparison Summary

This comparison report of Intouch CRM vs. Apptivo is based on a specific set of business needs and context. The comparison uses 3790 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Apptivo

Intouch CRM, Apptivo, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Apptivo focuses on Helpdesk Management, Contact List Management with E-Mail, Sales Document Management with E-Mail, Engagement Management, etc.

"I highly recommend working with InTouch. Their CRM system is easy to use, and they have always been happy to help answer any questions we have had. We look forward to having a continued mutually profitable relationship with them. " - Andrew Tucker

"Very easy to work with and fantastic, quick response on-line customer service chat. " - Gary Best

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Apptivo for

Software Failure Risk

  • medium

logo Apptivo

Focus area

Apptivo is better than Intouch CRM for

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

Cloud Business Management Software Suite

Age

2005

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

76

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (47)

Read Reviews (131)

contact list management

Read Reviews (46)

Read Reviews (92)

lead qualification

Read Reviews (28)

Read Reviews (3)

lead qualification: behavioural

Read Reviews (5)

Read Reviews (0)

lead qualification: technographic

Read Reviews (5)

Read Reviews (1)

lead qualification: firmographic

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (5)

Read Reviews (2)

billing and invoice management

Read Reviews (16)

Read Reviews (32)

market survey

Read Reviews (16)

Read Reviews (0)

pipeline management

Read Reviews (16)

Read Reviews (16)

generation of new leads

Read Reviews (12)

Read Reviews (21)

calendar management

Read Reviews (7)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (50)

sending & publishing communications

Read Reviews (7)

Read Reviews (16)

conversion management

Read Reviews (7)

Read Reviews (16)

customer feedback management

Read Reviews (6)

Read Reviews (5)

discount management

Read Reviews (5)

Read Reviews (0)

promotion management

Read Reviews (5)

Read Reviews (0)

engagement management

Read Reviews (5)

Read Reviews (57)

engaging and following up

Read Reviews (3)

Read Reviews (47)

social media marketing

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (1)

campaign management

Read Reviews (2)

Read Reviews (38)

customer case management

Read Reviews (2)

Read Reviews (6)

relationship management

Read Reviews (2)

Read Reviews (23)

workflow management

Read Reviews (1)

Read Reviews (51)

touchpoint management

Read Reviews (1)

Read Reviews (2)

channel management

Read Reviews (1)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (45)

contract management

Read Reviews (0)

Read Reviews (18)

sales document management

Read Reviews (0)

Read Reviews (78)

proposal & quote management

Read Reviews (0)

Read Reviews (45)

contract management

Read Reviews (0)

Read Reviews (18)

opportunity management

Read Reviews (0)

Read Reviews (19)

products & pricelist management

Read Reviews (0)

Read Reviews (13)

meeting management

Read Reviews (0)

Read Reviews (3)

sales call management

Read Reviews (0)

Read Reviews (11)

meeting management

Read Reviews (0)

Read Reviews (3)

training & onboarding

Read Reviews (0)

Read Reviews (8)

distribution management

Read Reviews (0)

Read Reviews (5)

trade show marketing

Read Reviews (0)

Read Reviews (4)

social media analytics

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (3)

social media analytics

Read Reviews (0)

Read Reviews (2)

performance management

Read Reviews (0)

Read Reviews (2)

follower management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve efficiency

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • chat

  • website

  • mobile

  • offline

  • point of sale

  • mobile app

  • social media

  • text SMS

  • trade shows

  • user generated content

  • blogs

  • mass media

  • promotions

  • Facebook

  • radio

  • television

  • on premises

  • video

  • See 17 more

  • e-mail

  • phone calls

  • chat

  • website

  • mobile

  • offline

  • point of sale

  • mobile app

  • social media

  • text SMS

  • trade shows

  • user generated content

  • blogs

  • mass media

  • promotions

  • Facebook

  • radio

  • television

  • on premises

  • video

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting