cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare Intouch CRM vs BUSINESSNEXT '' formerly CRMNEXT ''

Failure Risk Guidance Security Report ?

Failure Risk for Intouch CRM medium Failure Risk for BUSINESSNEXT '' formerly CRMNEXT '' low
Know More

Comparison Summary

For Intouch CRM vs BUSINESSNEXT '' formerly CRMNEXT '' comparison, Our AI algorithm looked at 4069 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Intouch CRM and BUSINESSNEXT '' formerly CRMNEXT '' to solve their respective business needs.

Pros and cons of Intouch CRM and BUSINESSNEXT '' formerly CRMNEXT ''

Intouch CRM is more suited to businesses that require Helpdesk Management with Chat and Contact List Management with E-Mail where as BUSINESSNEXT '' formerly CRMNEXT '' is focused towards Lead Management with E-Mail and Service Management .

Both Intouch CRM and BUSINESSNEXT '' formerly CRMNEXT '' are CRM software, peers recommend Intouch CRM for contact list management and lead qualification where as BUSINESSNEXT '' formerly CRMNEXT '' is more known for social CRM and campaign monitoring .

logo Intouch CRM

Focus area

Intouch CRM is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Intouch CRM for

Software Failure Risk

  • low

About

CRM system with full Sales and Marketing Features

The #1 CRM For Banking And Insurance

Age

2005

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

45

24

Total Goals
(we found evidences for)

4

5

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (47)

Read Reviews (319)

contact list management

Read Reviews (46)

Read Reviews (2)

lead qualification

Read Reviews (28)

Read Reviews (0)

lead qualification: behavioural

Read Reviews (5)

Read Reviews (0)

lead qualification: technographic

Read Reviews (5)

Read Reviews (0)

lead qualification: firmographic

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (5)

Read Reviews (0)

billing and invoice management

Read Reviews (16)

Read Reviews (0)

market survey

Read Reviews (16)

Read Reviews (0)

pipeline management

Read Reviews (16)

Read Reviews (0)

generation of new leads

Read Reviews (12)

Read Reviews (0)

calendar management

Read Reviews (7)

Read Reviews (2)

communication management

Read Reviews (7)

Read Reviews (0)

sending & publishing communications

Read Reviews (7)

Read Reviews (0)

conversion management

Read Reviews (7)

Read Reviews (0)

customer feedback management

Read Reviews (6)

Read Reviews (0)

discount management

Read Reviews (5)

Read Reviews (0)

promotion management

Read Reviews (5)

Read Reviews (0)

engagement management

Read Reviews (5)

Read Reviews (0)

engaging and following up

Read Reviews (3)

Read Reviews (0)

social media marketing

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (2)

campaign management

Read Reviews (2)

Read Reviews (144)

customer case management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

monitoring social media

Read Reviews (0)

Read Reviews (95)

engaging on social media

Read Reviews (0)

Read Reviews (80)

social media analytics

Read Reviews (0)

Read Reviews (65)

social media management

Read Reviews (0)

Read Reviews (289)

monitoring social media

Read Reviews (0)

Read Reviews (95)

engaging on social media

Read Reviews (0)

Read Reviews (80)

social media analytics

Read Reviews (0)

Read Reviews (65)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting