BUSINESSNEXT '' formerly CRMNEXT '' Overview
Businessnext unifies modern sales, service, and marketing automation. Customers enjoy delightful experiences, while teams achieve exceptional results.
Use Cases
Customers recommend Lead Management, Service Management, Social CRM, as the business use cases that they have been most satisfied with while using BUSINESSNEXT '' formerly CRMNEXT ''.
Business Priorities
Improve Customer Acquisition and Reduce Cost-To-Serve are the most popular business priorities that customers and associates have achieved using BUSINESSNEXT '' formerly CRMNEXT ''.
BUSINESSNEXT '' formerly CRMNEXT '' Use-Cases and Business Priorities: Customer Satisfaction Data
BUSINESSNEXT '' formerly CRMNEXT '' works with different mediums / channels such as E-Mail. Text SMS. and Social Media.
BUSINESSNEXT '' formerly CRMNEXT '''s features include Vivid Authoring Studio, Virtual Assistant, Micro Customer Segmentation, etc. and BUSINESSNEXT '' formerly CRMNEXT '' support capabilities include Email Support, Chat Support, 24/7 Support, etc. also BUSINESSNEXT '' formerly CRMNEXT '' analytics capabilities include Analytics, and Custom Reports.
Reviews
"Strong focus on customer centricity is our business motto and we consistently aim to deliver superior value with an excellent and caring experience for the customer. CRMNEXT platform has proven to be a great enabler in this endeavour. With its stron...g integration capabilities, easy renewals management, and faster retail web sales management we have been able to take our service to the next level by providing the best customer experience at every touchpoint." - K V DIPU
BUSINESSNEXT '' formerly CRMNEXT '', HubSpot CRM, Salesforce Financial Services Cloud, Zoho CRM, Infor CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for BUSINESSNEXT '' formerly CRMNEXT ''
Top Industries
- Banking
- Insurance
- Financial Services
Popular in
- Enterprise
- Mid Market
- Large Enterprise
BUSINESSNEXT '' formerly CRMNEXT '' is popular in Banking, Insurance, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on BUSINESSNEXT '' formerly CRMNEXT '' Use Cases
How can BUSINESSNEXT '' formerly CRMNEXT '' optimize your Lead Management Workflow?
Why is BUSINESSNEXT '' formerly CRMNEXT '' the best choice for Service Management?
How can BUSINESSNEXT '' formerly CRMNEXT '' optimize your Collaboration Workflow?
How can BUSINESSNEXT '' formerly CRMNEXT '' optimize your Campaign Management Workflow?
15+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well BUSINESSNEXT '' formerly CRMNEXT '' solved their CRM needs. Cuspera uses 3549 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Strong focus on customer centricity is our business motto and we consistently aim to deliver superior value with an excellent and caring experience for the customer. CRMNEXT platform has proven to be a great enabler in this endeavour. With its strong integration capabilities, easy renewals manageme...nt, and faster retail web sales management we have been able to take our service to the next level by providing the best customer experience at every touchpoint. |
|
We partnered with CRMNEXT for its proven implementations in banking, out-of-box functional capabilities, and strong integration capabilities. Their deep insights and intuitive digital solutions have paved the way for us to become the preferred financial solutions partner. We have successfully simpl...ified the entire banking experience, mapped the exact customer requirements, and optimized customer service turnaround time greatly. Working as one team, we look forward to scripting a great success story of our digital transformation and driving tangible business impact for our customers. |
|
BDI is always committed to enable customers to take control of their financial objectives and goals. With CRMNEXT, we collaboratively work towards achieving BDI’s vision of transforming to a Digital First Bank focused on delivering best-in-class banking services enabled through innovative use of te...chnology. The Bank has created a digital customer experience and action platform, leveraging the elasticity and seamless integrations across digital channels and branches. CRMNEXT platform provides a unified view of the customer, maximizing customer lifecycle value with stellar user experience. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
K V DIPU Senior President & Head-Operations & Customer Service Bajaj Allianz General Insurance |
Strong focus on customer centricity is our business motto and we consistently aim to deliver superior value with an excellent and caring experience for the customer. CRMNEXT platform has proven to be a great enabler in this endeavour. With its strong integration capabilities, easy renewals manageme...nt, and faster retail web sales management we have been able to take our service to the next level by providing the best customer experience at every touchpoint. |
|
Avinash Raghavendra Executive Vice President, IT Axis Bank |
We partnered with CRMNEXT for its proven implementations in banking, out-of-box functional capabilities, and strong integration capabilities. Their deep insights and intuitive digital solutions have paved the way for us to become the preferred financial solutions partner. We have successfully simpl...ified the entire banking experience, mapped the exact customer requirements, and optimized customer service turnaround time greatly. Working as one team, we look forward to scripting a great success story of our digital transformation and driving tangible business impact for our customers. |
|
HENNY LIU SVP IT Digital & Front-End Solution Head BDI Bank |
BDI is always committed to enable customers to take control of their financial objectives and goals. With CRMNEXT, we collaboratively work towards achieving BDI’s vision of transforming to a Digital First Bank focused on delivering best-in-class banking services enabled through innovative use of te...chnology. The Bank has created a digital customer experience and action platform, leveraging the elasticity and seamless integrations across digital channels and branches. CRMNEXT platform provides a unified view of the customer, maximizing customer lifecycle value with stellar user experience. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Banking
|
Banking |
Case Study Axis BankRead More |
Insurance
|
Insurance |
Case Study PNB MetlifeRead More |
Banking
|
Banking |
Case Study IndusInd BankRead More |
Frequently Asked Questions(FAQ)
for BUSINESSNEXT '' formerly CRMNEXT ''
What is BUSINESSNEXT '' formerly CRMNEXT ''?
BUSINESSNEXT is a cloud-native, platform-as-a-service universe designed to speed the digital transformation of banking, insurance, and financial organizations.
BUSINESSNEXT is an AI-powered platform that provides tools to analyze customer journeys. Members can use the site to study customer journeys and construct customizable journeys using drag-and-drop designers. It enables members to provide clever personalized offers and analyze client behavior in real-time by utilizing data patterns and machine learning.
What is BUSINESSNEXT '' formerly CRMNEXT '' used for?
What are the top features of BUSINESSNEXT '' formerly CRMNEXT ''?
Who uses BUSINESSNEXT '' formerly CRMNEXT ''?
What are BUSINESSNEXT '' formerly CRMNEXT '' alternatives?
Where is BUSINESSNEXT '' formerly CRMNEXT '' located?
Peers used BUSINESSNEXT '' formerly CRMNEXT '' for lead management and service management
BUSINESSNEXT '' formerly CRMNEXT '' Competitors
BUSINESSNEXT '' formerly CRMNEXT '' Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (106) |
| Analytics | Read Reviews (398) |
| Custom Reports | Read Reviews (255) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (106) |
| Analytics | Read Reviews (398) |
| Custom Reports | Read Reviews (255) |
Software Failure Risk Guidance
?for BUSINESSNEXT '' formerly CRMNEXT ''
Overall Risk Meter
Top Failure Risks for BUSINESSNEXT '' formerly CRMNEXT ''
ACIDAES SOLUTIONS PVT. LTD News
SBI General Insurance Goes Live with BUSINESSNEXT Platform to Enhance Customer Engagement and Operational Efficiency
SBI General Insurance has implemented the BUSINESSNEXT platform to enhance customer engagement and operational efficiency, integrating with 20 systems for a seamless workflow and advanced lead management.
BUSINESSNEXT partners with MongoDB - ThePaypers
BUSINESSNEXT partners with MongoDB to enhance banking and insurance operations using predictive and generative AI technologies.
BUSINESSNEXT and MongoDB Team Up to Accelerate Autonomous Operations ... - Fintech Finance
BUSINESSNEXT partners with MongoDB to enhance autonomous operations in the financial services sector.
ACIDAES SOLUTIONS PVT. LTD Profile
Company Name
ACIDAES SOLUTIONS PVT. LTD
Company Website
//businessnext.comHQ Location
702 Oberlin Road, Suite 200 Raleigh, NC 27605
Employees
501-1000
Social
Financials
SERIES A
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How can BUSINESSNEXT '' formerly CRMNEXT '' optimize your Social CRM Workflow?