BUSINESSNEXT '' formerly CRMNEXT '' Overview
Businessnext unifies modern sales, service, and marketing automation. Customers enjoy delightful experiences, while teams achieve exceptional results.
Use Cases
Customers recommend Lead Management, Service Management, Social CRM, as the business use cases that they have been most satisfied with while using BUSINESSNEXT '' formerly CRMNEXT ''.
Business Priorities
Improve Customer Acquisition and Reduce Cost-To-Serve are the most popular business priorities that customers and associates have achieved using BUSINESSNEXT '' formerly CRMNEXT ''.
BUSINESSNEXT '' formerly CRMNEXT '' Use-Cases and Business Priorities: Customer Satisfaction Data
BUSINESSNEXT '' formerly CRMNEXT '' works with different mediums / channels such as E-Mail. Text SMS. and Social Media.
BUSINESSNEXT '' formerly CRMNEXT '''s features include Vivid Authoring Studio, Virtual Assistant, Micro Customer Segmentation, etc. and BUSINESSNEXT '' formerly CRMNEXT '' support capabilities include Email Support, Chat Support, 24/7 Support, etc. also BUSINESSNEXT '' formerly CRMNEXT '' analytics capabilities include Analytics, and Custom Reports.
Reviews
"CRMNEXT has helped us to integrate, refine and adopt processes, diversify offerings and provide a single platform with a powerful 360 view." - Samrat Das
BUSINESSNEXT '' formerly CRMNEXT '', HubSpot CRM, Salesforce Financial Services Cloud, Zoho CRM, Infor CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for BUSINESSNEXT '' formerly CRMNEXT ''
Top Industries
- Banking
- Insurance
- Financial Services
Popular in
- Enterprise
- Mid Market
- Large Enterprise
BUSINESSNEXT '' formerly CRMNEXT '' is popular in Banking, Insurance, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on BUSINESSNEXT '' formerly CRMNEXT '' Use Cases
What Are the key features of BUSINESSNEXT '' formerly CRMNEXT '' for Lead Management?
How does BUSINESSNEXT '' formerly CRMNEXT '' facilitate Service Management?
How can BUSINESSNEXT '' formerly CRMNEXT '' optimize your Collaboration Workflow?
How does BUSINESSNEXT '' formerly CRMNEXT '' address your Campaign Management Challenges?
15+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well BUSINESSNEXT '' formerly CRMNEXT '' solved their CRM needs. Cuspera uses 3549 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
CRMNEXT has helped us to integrate, refine and adopt processes, diversify offerings and provide a single platform with a powerful 360 view. Testimonial By Samrat Das |
|
We have been able to successfully bring all processes related to customer relationships including sales, service, campaigns and performance management across all physical and digital channels on a unified agile platform. Testimonial By Nguyen Huu Hung |
|
CRMNEXT implementation covered all processes related to prospect, opportunity, customer and performance management. The product rollout has been seamless. It is accessible across all channels and devices inclusive of branch, web and mobile. With its disruptive technologies, the team has helped us i...n gaining maximum value from the investment. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Samrat Das CIO TATA AIA |
CRMNEXT has helped us to integrate, refine and adopt processes, diversify offerings and provide a single platform with a powerful 360 view. Testimonial By Samrat Das |
|
Nguyen Huu Hung Head Of Strategic Projects & Data Analytic Tp Bank |
We have been able to successfully bring all processes related to customer relationships including sales, service, campaigns and performance management across all physical and digital channels on a unified agile platform. Testimonial By Nguyen Huu Hung |
|
Faisal Mohammed CIO & Head of Transformation National Bank of Oman |
CRMNEXT implementation covered all processes related to prospect, opportunity, customer and performance management. The product rollout has been seamless. It is accessible across all channels and devices inclusive of branch, web and mobile. With its disruptive technologies, the team has helped us i...n gaining maximum value from the investment. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Banking
|
Banking |
Case Study TP BankRead More |
Banking
|
Banking |
Case Study IndusInd BankRead More |
Banking
|
Banking |
Case Study Kotak Mahindra Bank - DTRead More |
Frequently Asked Questions(FAQ)
for BUSINESSNEXT '' formerly CRMNEXT ''
What is BUSINESSNEXT '' formerly CRMNEXT ''?
BUSINESSNEXT is a cloud-native, platform-as-a-service universe designed to speed the digital transformation of banking, insurance, and financial organizations.
BUSINESSNEXT is an AI-powered platform that provides tools to analyze customer journeys. Members can use the site to study customer journeys and construct customizable journeys using drag-and-drop designers. It enables members to provide clever personalized offers and analyze client behavior in real-time by utilizing data patterns and machine learning.
What is BUSINESSNEXT '' formerly CRMNEXT '' used for?
What are the top features of BUSINESSNEXT '' formerly CRMNEXT ''?
Who uses BUSINESSNEXT '' formerly CRMNEXT ''?
What are BUSINESSNEXT '' formerly CRMNEXT '' alternatives?
Where is BUSINESSNEXT '' formerly CRMNEXT '' located?
Peers used BUSINESSNEXT '' formerly CRMNEXT '' for lead management and service management
BUSINESSNEXT '' formerly CRMNEXT '' Competitors
BUSINESSNEXT '' formerly CRMNEXT '' Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (106) |
| Analytics | Read Reviews (398) |
| Custom Reports | Read Reviews (255) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (106) |
| Analytics | Read Reviews (398) |
| Custom Reports | Read Reviews (255) |
Software Failure Risk Guidance
?for BUSINESSNEXT '' formerly CRMNEXT ''
Overall Risk Meter
Top Failure Risks for BUSINESSNEXT '' formerly CRMNEXT ''
ACIDAES SOLUTIONS PVT. LTD News
BUSINESSNEXT partners with MongoDB - ThePaypers
BUSINESSNEXT partners with MongoDB to enhance banking and insurance operations using predictive and generative AI technologies.
BUSINESSNEXT and MongoDB Team Up to Accelerate Autonomous Operations ... - Fintech Finance
BUSINESSNEXT partners with MongoDB to enhance autonomous operations in the financial services sector.
ACIDAES SOLUTIONS PVT. LTD Profile
Company Name
ACIDAES SOLUTIONS PVT. LTD
Company Website
//businessnext.comHQ Location
702 Oberlin Road, Suite 200 Raleigh, NC 27605
Employees
501-1000
Social
Financials
SERIES A
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What Are the key features of BUSINESSNEXT '' formerly CRMNEXT '' for Social CRM?