Comparison Summary
This comparison report of Intouch CRM vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 4069 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Intouch CRM and BUSINESSNEXT (formerly CRMNEXT)
Intouch CRM, BUSINESSNEXT (formerly CRMNEXT), Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.
BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
"Matt was very friendly and knowledgeable. He talked us through each section of InTouch with demonstrations, giving us different ideas and ensuring we all understood as he was going along. We would highly recommend a training day with Matt to help to... explore the various functions of InTouch. " - Terry Mohammed
"CRMNEXT enables us to deploy smart, intelligent journeys resulting in faster fulfilment and go to market for our new products and services and lower cost of sales. It has boosted our capabilities to deliver superlative customer experience and furthe...r strengthen customer loyalty. " - Mr. Sanjay Gupta
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Intouch CRM
Focus area
Intouch CRM is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Intouch CRM for
Software Failure Risk
About
CRM system with full Sales and Marketing Features
The #1 CRM For Banking And Insurance
Age
2005
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
45
24
Total Goals
(we found evidences for)
4
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
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Improve digital and social presence
- See 1 more
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Acquire customers
-
Improve efficiency
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Improve ROI
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Enhance customer relationships
-
Improve brand engagement
- See 2 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
