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Intouch CRM vs BUSINESSNEXT: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Intouch CRM medium Failure Risk for BUSINESSNEXT low
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Comparison Summary

This comparison report of Intouch CRM vs. BUSINESSNEXT is based on a specific set of business needs and context. The comparison uses 4069 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and BUSINESSNEXT

Intouch CRM, BUSINESSNEXT, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

BUSINESSNEXT focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

"Matthew provided advice to me when I was setting up my new business. His advice and reasoning has already proved to be spot on. In particular we have seen excellent returns from the marketing material he advised on. I am just getting started with In...Touch and look forward to progressing with that. " - Colin Flounders

"We partnered with CRMNEXT for its proven implementations in banking, out-of-box functional capabilities, and strong integration capabilities. Their deep insights and intuitive digital solutions have paved the way for us to become the preferred finan...cial solutions partner. We have successfully simplified the entire banking experience, mapped the exact customer requirements, and optimized customer service turnaround time greatly. Working as one team, we look forward to scripting a great success story of our digital transformation and driving tangible business impact for our customers. " - Avinash Raghavendra

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than BUSINESSNEXT for

Software Failure Risk

  • medium

logo BUSINESSNEXT

Focus area

BUSINESSNEXT is better than Intouch CRM for

Software Failure Risk

  • low

About

CRM system with full Sales and Marketing Features

The #1 CRM For Banking And Insurance

Age

2005

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

45

24

Total Goals
(we found evidences for)

4

5

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (47)

Read Reviews (319)

contact list management

Read Reviews (46)

Read Reviews (2)

lead qualification

Read Reviews (28)

Read Reviews (0)

lead qualification: behavioural

Read Reviews (5)

Read Reviews (0)

lead qualification: technographic

Read Reviews (5)

Read Reviews (0)

lead qualification: firmographic

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (5)

Read Reviews (0)

billing and invoice management

Read Reviews (16)

Read Reviews (0)

market survey

Read Reviews (16)

Read Reviews (0)

pipeline management

Read Reviews (16)

Read Reviews (0)

generation of new leads

Read Reviews (12)

Read Reviews (0)

calendar management

Read Reviews (7)

Read Reviews (2)

communication management

Read Reviews (7)

Read Reviews (0)

sending & publishing communications

Read Reviews (7)

Read Reviews (0)

conversion management

Read Reviews (7)

Read Reviews (0)

customer feedback management

Read Reviews (6)

Read Reviews (0)

discount management

Read Reviews (5)

Read Reviews (0)

promotion management

Read Reviews (5)

Read Reviews (0)

engagement management

Read Reviews (5)

Read Reviews (0)

engaging and following up

Read Reviews (3)

Read Reviews (0)

social media marketing

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (2)

campaign management

Read Reviews (2)

Read Reviews (144)

customer case management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

monitoring social media

Read Reviews (0)

Read Reviews (95)

engaging on social media

Read Reviews (0)

Read Reviews (80)

social media analytics

Read Reviews (0)

Read Reviews (65)

social media management

Read Reviews (0)

Read Reviews (289)

monitoring social media

Read Reviews (0)

Read Reviews (95)

engaging on social media

Read Reviews (0)

Read Reviews (80)

social media analytics

Read Reviews (0)

Read Reviews (65)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting