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Intouch CRM vs Scratchpad: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Intouch CRM medium Failure Risk for Scratchpad medium
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Comparison Summary

This comparison report of Intouch CRM vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 1660 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Scratchpad

Intouch CRM, Scratchpad, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

"As a new company, it is vital that we manage our potential business and prospective customers in an orderly and effective way. InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to ...bring these deals through to completion. We recommend it to any business keen to grow and communicate professionally with their customers. " - Marco Boi Managing

"I've been searching for something like Scratchpad for a long time. Awesome tool that makes life easier if you work in sales. I highly recommend it! If you need help with anything the Scratchpad team is always there to offer their service. " - Alex Herrera

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Scratchpad for

Software Failure Risk

  • medium

logo Scratchpad

Focus area

Scratchpad is better than Intouch CRM for

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

Fastest experience to update Salesforces

Age

2005

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

45

46

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (47)

Read Reviews (9)

contact list management

Read Reviews (46)

Read Reviews (6)

lead qualification

Read Reviews (28)

Read Reviews (1)

lead qualification: behavioural

Read Reviews (5)

Read Reviews (0)

lead qualification: technographic

Read Reviews (5)

Read Reviews (0)

lead qualification: firmographic

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (5)

Read Reviews (1)

billing and invoice management

Read Reviews (16)

Read Reviews (0)

market survey

Read Reviews (16)

Read Reviews (0)

pipeline management

Read Reviews (16)

Read Reviews (41)

generation of new leads

Read Reviews (12)

Read Reviews (1)

calendar management

Read Reviews (7)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (2)

sending & publishing communications

Read Reviews (7)

Read Reviews (2)

conversion management

Read Reviews (7)

Read Reviews (3)

customer feedback management

Read Reviews (6)

Read Reviews (1)

discount management

Read Reviews (5)

Read Reviews (2)

promotion management

Read Reviews (5)

Read Reviews (2)

engagement management

Read Reviews (5)

Read Reviews (25)

engaging and following up

Read Reviews (3)

Read Reviews (22)

social media marketing

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (2)

Read Reviews (2)

relationship management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (46)

business development

Read Reviews (1)

Read Reviews (3)

training & onboarding

Read Reviews (0)

Read Reviews (23)

opportunity management

Read Reviews (0)

Read Reviews (9)

contract management

Read Reviews (0)

Read Reviews (3)

sales document management

Read Reviews (0)

Read Reviews (5)

contract management

Read Reviews (0)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (4)

segmentation and targeting

Read Reviews (0)

Read Reviews (3)

meeting management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (2)

meeting management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting