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Intouch CRM vs Tapdesk: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. Tapdesk is based on a specific set of business needs and context. The comparison uses 723 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Tapdesk

Intouch CRM, Tapdesk, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Tapdesk focuses on Contact List Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, Event Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Tapdesk for

Software Failure Risk

  • medium

logo Tapdesk

Focus area

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

Tapdesk | all-in-one CRM and lead search genius

Age

2005

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

45

29

Total Goals
(we found evidences for)

4

3

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


lead qualification

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management



pipeline management


generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


workflow management



meeting management


sales call management

meeting management



content management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • See 1 more
  • e-mail

  • phone calls

  • social media

  • website

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting