cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Intouch CRM vs Thryv: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Intouch CRM medium Failure Risk for Thryv low
Know More

Comparison Summary

This comparison report of Intouch CRM vs. Thryv is based on a specific set of business needs and context. The comparison uses 2585 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Thryv

Intouch CRM, Thryv, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Thryv focuses on Social Media Management with Social Media, Communication Management with Social Media, Content Management with Social Media, Engagement Management with Website, etc.

"I attended a course on marketing automation, run by InTouchCRM. Matthew was the trainer. I came away with a really well thought out automation which I’d say is 100 times better than any automation I’ve done to date. " - Matthew Broadbent

"It's not just that I am satisfied with the program and the software, but my patients are satisfied with it as well. " - Dr. Gabriel Edery

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Thryv for

Software Failure Risk

  • medium

logo Thryv

Focus area

Thryv is better than Intouch CRM for

Software Failure Risk

  • low

About

CRM system with full Sales and Marketing Features

Thryv | platform that automates tasks and puts your customers at the center of your business

Age

2005

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

45

64

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (47)

Read Reviews (11)

contact list management

Read Reviews (46)

Read Reviews (74)

lead qualification

Read Reviews (28)

Read Reviews (1)

lead qualification: behavioural

Read Reviews (5)

Read Reviews (0)

lead qualification: technographic

Read Reviews (5)

Read Reviews (1)

lead qualification: firmographic

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (5)

Read Reviews (0)

billing and invoice management

Read Reviews (16)

Read Reviews (2)

market survey

Read Reviews (16)

Read Reviews (0)

pipeline management

Read Reviews (16)

Read Reviews (0)

generation of new leads

Read Reviews (12)

Read Reviews (2)

calendar management

Read Reviews (7)

Read Reviews (1)

communication management

Read Reviews (7)

Read Reviews (143)

sending & publishing communications

Read Reviews (7)

Read Reviews (130)

conversion management

Read Reviews (7)

Read Reviews (2)

customer feedback management

Read Reviews (6)

Read Reviews (1)

discount management

Read Reviews (5)

Read Reviews (0)

promotion management

Read Reviews (5)

Read Reviews (0)

engagement management

Read Reviews (5)

Read Reviews (76)

engaging and following up

Read Reviews (3)

Read Reviews (56)

social media marketing

Read Reviews (5)

Read Reviews (12)

knowledge management

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (30)

customer case management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (7)

lifetime value management

Read Reviews (1)

Read Reviews (2)

scheduling post to social media

Read Reviews (0)

Read Reviews (64)

engaging on social media

Read Reviews (0)

Read Reviews (55)

managing social media account

Read Reviews (0)

Read Reviews (8)

monitoring social media

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (158)

scheduling post to social media

Read Reviews (0)

Read Reviews (64)

engaging on social media

Read Reviews (0)

Read Reviews (55)

managing social media account

Read Reviews (0)

Read Reviews (8)

monitoring social media

Read Reviews (0)

Read Reviews (2)

content publishing

Read Reviews (0)

Read Reviews (73)

content sharing

Read Reviews (0)

Read Reviews (32)

content management

Read Reviews (0)

Read Reviews (107)

content publishing

Read Reviews (0)

Read Reviews (73)

content sharing

Read Reviews (0)

Read Reviews (32)

contract management

Read Reviews (0)

Read Reviews (19)

proposal & quote management

Read Reviews (0)

Read Reviews (4)

sales document management

Read Reviews (0)

Read Reviews (53)

contract management

Read Reviews (0)

Read Reviews (19)

proposal & quote management

Read Reviews (0)

Read Reviews (4)

rating and review management

Read Reviews (0)

Read Reviews (15)

sales call management

Read Reviews (0)

Read Reviews (13)

reputation management

Read Reviews (0)

Read Reviews (8)

training & onboarding

Read Reviews (0)

Read Reviews (5)

conference call management

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • phone calls

  • Instagram

  • Twitter

  • LinkedIn

  • Facebook

  • promotions

  • text SMS

  • on premises

  • coupons

  • video

  • mobile

  • review sites

  • Yelp

  • trade shows

  • user generated content

  • blogs

  • events

  • chat

  • mobile app

  • See 21 more

  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • phone calls

  • Instagram

  • Twitter

  • LinkedIn

  • Facebook

  • promotions

  • text SMS

  • on premises

  • coupons

  • video

  • mobile

  • review sites

  • Yelp

  • trade shows

  • user generated content

  • blogs

  • events

  • chat

  • mobile app

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting