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Intouch survey vs Startquestion survey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch survey vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 1051 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and Startquestion survey

Intouch survey, and Startquestion survey belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. " - Andrew B

"We have been using the Startquestion (Webankieta) since February 2015 and we have carried out over a dozen projects on relational and transactional customer satisfaction surveys. The platform is simple and intuitive to use. It gives the opportunity ...to view the results on an ongoing basis, audit the test, as well as automated reporting. However, the thing we appreciate the most is cooperation with the team with whom we work. They always help and have a very positive approach to meeting customer needs. I can recommend the Startquestion (Webankieta) system to institutions looking for a functional and reliable solution for conducting online surveys. " - Piotr Gajnodzinow

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch survey

Focus area

Software Failure Risk

  • low

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Feedback Collection Software to collect customer feedback to drive improvements

Survey software for professionals and companies researching clients, employees and the community

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

23

24

Total Goals
(we found evidences for)

10

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


engagement management

engaging and following up



communication management

tracking & monitoring communications


social media management

monitoring social media


loyalty management

customise loyalty program


campaign management

campaign analytics



customer case management


contact list management


contract management


sales document management

contract management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more
  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting