Intouch survey vs SurveySparrow Enterprise: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Intouch survey low Failure Risk for SurveySparrow Enterprise medium

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Comparison Summary

This comparison report of Intouch survey vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 5465 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and SurveySparrow Enterprise

Intouch survey, and SurveySparrow Enterprise belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

"Intouch's mobile forms software has been invaluable in helping us adjust day-to-day operations throughout the COVID-19 pandemic. Check is a powerful tool that helps us ensure health and safety, operational, and customer service standards are being m...et. Check helps us address areas requiring improvement immediately! " - Andrew B

"SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-...boarding. " - Parisa Vassei

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Intouch survey

Focus area

Intouch survey is better than SurveySparrow Enterprise for

helpdesk management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Intouch survey for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Intouch survey

4.3

AI Powered

SurveySparrow Enterprise

4.5

About

Feedback Collection Software to collect customer feedback to drive improvements

SurveySparrow | Online Survey Platform

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (73)

Read Reviews (395)

measuring customer satisfaction

Read Reviews (18)

Read Reviews (42)

measuring net promoter score

Read Reviews (8)

Read Reviews (106)

helpdesk management

Read Reviews (20)

Read Reviews (0)

engagement management

Read Reviews (15)

Read Reviews (297)

engaging and following up

event management

communication management

Read Reviews (7)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (0)

loyalty management

Read Reviews (7)

Read Reviews (0)

campaign management

campaign analytics

capturing leads

customer case management

market research

workflow management

white labeling

generation of new leads

Read Reviews (0)

Read Reviews (11)

reputation management

Read Reviews (0)

Read Reviews (3)

conversion management

lead engagement

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Acquire customers
Scale best practices
Improve brand engagement
Increase average basket value
Improve efficiency
Build brand awareness
Improve digital and social presence
Improve ROI
Launch new products
See 7 more

Enhance customer relationships

Top Channels

Channels Used

chat
e-mail
mobile
website
offline
video
Whatsapp
phone calls
games
social media
mobile app
Twitter
omnichannel
Slack
See 11 more

chat
e-mail
mobile
website
offline
video
Whatsapp
phone calls
games
social media
mobile app
Twitter
omnichannel
Slack
See 11 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Intouch survey vs SurveySparrow Enterprise: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of Intouch survey vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 5465 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and SurveySparrow Enterprise

Intouch survey, and SurveySparrow Enterprise belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Intouch survey

Focus area

Intouch survey is better than SurveySparrow Enterprise for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Intouch survey for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Intouch survey

Get a personalised risk report for SurveySparrow Enterprise

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.