Comparison Summary
This comparison report of Intouch survey vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 5465 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Intouch survey and SurveySparrow Enterprise
Intouch survey, and SurveySparrow Enterprise belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.
"It can cost five times more to attract a new customer than it does to retain an existing one. " - Forbes
"This is a very young Saas company, but it is evident they are on to something here. They are creating a survey tool with *engagement* being the highest priority, which if you think about it, is really the #1 thing that matters when using the survey ...method. " - Peter Vogopoulos
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Intouch survey
Focus area
Intouch survey is better than SurveySparrow Enterprise for
Software Failure Risk
SurveySparrow Enterprise
Focus area
SurveySparrow Enterprise is better than Intouch survey for
Software Failure Risk
About
Feedback Collection Software to collect customer feedback to drive improvements
SurveySparrow | Online Survey Platform
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
23
15
Total Goals
(we found evidences for)
10
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
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Enhance customer relationships
Top Channels
Channels Used
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chat
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e-mail
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mobile
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website
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offline
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video
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Whatsapp
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phone calls
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games
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social media
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mobile app
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Twitter
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omnichannel
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Slack
- See 11 more
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chat
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e-mail
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mobile
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website
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offline
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video
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Whatsapp
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phone calls
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games
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social media
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mobile app
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Twitter
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omnichannel
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Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
