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Inworks vs Customer.guru: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Inworks vs. Customer.guru is based on a specific set of business needs and context. The comparison uses 278 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Inworks and Customer.guru

Inworks, and Customer.guru belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Inworks covers Collecting Feedback, Competitive Intelligence, Automated Workflows.

Customer.guru focuses on Collecting Feedback with Promotions, Advertisement with Social Media, Engaging Conversational Surveys with Promotions, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Inworks

Focus area

Software Failure Risk

  • medium

logo Customer.guru

Focus area

Customer.guru is better than Inworks for

Software Failure Risk

  • medium

About

Inworks | Inworks Inquery Survey Server solutions

Customer.guru - Net Promoter Score for E-Shops and SaaS

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

3

16

Total Goals
(we found evidences for)

0

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management


competitive intelligence



engaging and following up


engagement management

engaging and following up


sending & publishing communications


communication management

sending & publishing communications


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Acquire customers

Top Channels

Channels Used

  • promotions

  • social media

  • Facebook

  • chat

  • Slack

  • e-mail

  • website

  • print media

  • magazine

  • See 6 more
  • promotions

  • social media

  • Facebook

  • chat

  • Slack

  • e-mail

  • website

  • print media

  • magazine

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

No Data

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low

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Migration Risk

No Data

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medium

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Business Setting