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iVend Loyalty vs SpotOn Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of iVend Loyalty vs. SpotOn Loyalty is based on a specific set of business needs and context. The comparison uses 1024 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing iVend Loyalty and SpotOn Loyalty

iVend Loyalty, and SpotOn Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

iVend Loyalty covers Loyalty Management with Promotions, Engagement Management with Offline, Sales Incentive Management with Promotions, Merchandising with Offline, etc.

SpotOn Loyalty focuses on Loyalty Management with Offline, Campaign Management, Digital Marketing with Website, Sales Incentive Management, etc.

"iVend Retail is set up very well across our entire store network to handle complex sales processes, promotions, offers and inventory and to schedule deliveries on a macro level. The best part is the extensive feature set of the product that suits ou...r line of business (electronics retail), which is complex and different from the other retail businesses " - Yaseen Aljaizani

"Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. " - Baja Ice Cream, Fairfield, CA

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo iVend Loyalty

Focus area

Software Failure Risk

  • low

logo SpotOn Loyalty

Focus area

SpotOn Loyalty is better than iVend Loyalty for

Software Failure Risk

  • low

About

A flexible points & rewards management application on digitally or on a card

Loyalty Program to Turn New Customers into Regulars

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

34

29

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


engagement management

engaging and following up


sales incentive management



promotion management


customer feedback management


trade show marketing


social media management

social media analytics


discount management




competitive intelligence


campaign management


rating and review management


generation of new leads



billing and invoice management


redemption management


sending & publishing communications


communication management

sending & publishing communications


helpdesk management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve stakeholder relations

  • Improve visibility

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more
  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting