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IXACT Contact vs CiviCRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of IXACT Contact vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 2281 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing IXACT Contact and CiviCRM

IXACT Contact, CiviCRM, LionDesk, Wise Agent, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

IXACT Contact covers Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"Our agents love IXACT Contact's intuitive interface, and automated keep in touch functionality. We're especially pleased with IXACT Contact's partnership approach - they've done everything possible to make this project a complete success. We can't r...ecommend IXACT Contact highly enough. The software is amazing, and the team behind it top-notch. " - Nadeem Muhammed

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo IXACT Contact

Focus area

IXACT Contact is better than CiviCRM for

Software Failure Risk

  • low

logo CiviCRM

Focus area

CiviCRM is better than IXACT Contact for

Software Failure Risk

  • medium

About

Real Estate CRM & Marketing Automation System to win more business

Open source CRM software for nonprofits

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

54

49

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


communication management

sending & publishing communications

tracking & monitoring communications




campaign management

campaign analytics

campaign monitoring


generation of new leads


engagement management

engaging and following up



social media management

engaging on social media

scheduling post to social media

managing social media account



calendar management


conversion management


content management

content publishing

searching for content




sales document management

contract management

proposal & quote management


helpdesk management


pipeline management


social media marketing



lead qualification





relationship management



membership management



customer case management


workflow management


training & onboarding


community building




create learning path


courses & assessment

create learning path


meeting management


sales call management

meeting management


subscription management


advocacy management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more
  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more
  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting