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Jama Connect vs BigTime Software: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Jama Connect vs. BigTime Software is based on a specific set of business needs and context. The comparison uses 6544 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Jama Connect and BigTime Software

Jama Connect, BigTime Software, Backlog, GanttPRO, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Jama Connect covers Collaboration, Training & Onboarding, Workflow Management, Products & Pricelist Management, etc.

BigTime Software focuses on Helpdesk Management, Billing And Invoice Management, Training & Onboarding, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Jama Connect

Focus area

Software Failure Risk

  • medium

logo BigTime Software

Focus area

BigTime Software is better than Jama Connect for

Software Failure Risk

  • low

About

Product development platform for requirements, test and risk management

Simplify even most complex problem with Professional Services Automation software

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

40

47

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


workflow management


products & pricelist management


sales document management

contract management

proposal & quote management


engagement management

engaging and following up



customer case management



rating and review management


helpdesk management



contact list management


sales review & feedback


performance management



competitive intelligence




customer feedback management

measuring customer satisfaction


generation of new leads


category management


communication management

sending & publishing communications


billing and invoice management


social media analytics


social media management

social media analytics


knowledge management




campaign management


opportunity management


Top Goals

Goals Achieved

  • Manage risk

  • Scale best practices

  • Improve internal communications

  • Launch new products

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Improve ROI

  • Improve visibility

  • Improve stakeholder relations

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more
  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting