BigTime Software Overview

BigTime Professional Services Automation (PSA) software addresses the complexity of managing professional services projects by enhancing visibility and operational efficiency. It solves common industry challenges such as time tracking, billing, and resource planning. By providing a clear view of project timelines and team allocations, BigTime helps services firms streamline their processes and improve cash flow predictability. The software integrates seamlessly with existing tools, ensuring continuity in workflow and minimizing disruptions. With an emphasis on simplifying time management and billing, BigTime offers a user-friendly platform that supports the agile planning and execution of projects, ultimately contributing to increased profitability for service-oriented businesses.

Use Cases

Customers recommend Helpdesk Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using BigTime Software.

Other use cases:

  • Billing And Invoice Management
  • Engagement Management
  • Social Media Analytics
  • Sales Document Management
  • Knowledge Management
  • Forecasting
  • Communication Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using BigTime Software.

Other priorities:

  • Scale Best Practices
  • Improve ROI
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Internal Communications
  • Launch New Products
See all business priorities See less business priorities

BigTime Software Use-Cases and Business Priorities: Customer Satisfaction Data

BigTime Software's features include Personalization, Dashboard, Recording, etc. and BigTime Software support capabilities include Email Support, Chat Support, Phone Support, etc. also BigTime Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"It is easy to use and powerful. It can do much more than what we need it for and yet it is reasonably priced. It is pretty user friendly, not a single complaint from our staff and so I think that I made the right choice." - Lisa D.

Peer review evidence (same sources as the product rating summary)

"...The representative has been especially helpful with support questions and guidance throughout that process...." Peer review by Jeremy P., Principal
"...Project Management & Workflows. ..." Mobile Time and Expense Tracking for Consultants
"...We have been through the onboard 1 with Brannon Hollingsworth so far and he has been great at answering all of our questions, showing us all of the features of BigTime, and is incredibly responsive when we have questions...." Peer review by Amanda M, Account Executive

BigTime Software, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bigtime-software offers PSA tools that enhance efficiency and profitability for professional services organizations. BigTime’s software provides critical visibility for streamlined operations.

Popular Business Setting

for BigTime Software

Top Industries

  • Information Technology and Services
  • Accounting
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

BigTime Software is popular in Information Technology And Services, Accounting, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

BigTime Software Customer wins, Customer success stories, Case studies

What Are the key features of BigTime Software for Helpdesk Management?

Why is BigTime Software the best choice for Workflow Management?

What makes BigTime Software ideal for Onboarding?

How can BigTime Software enhance your Billing And Invoice Management process?

What solutions does BigTime Software provide for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well BigTime Software solved their Project Management needs. Cuspera uses 5138 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

CUSTOMERS TESTIMONIALS
BigTime Software testimonial

Lisa D.

Office Manager/Systems Administrator

It is easy to use and powerful. It can do much more than what we need it for and yet it is reasonably priced. It is pretty user friendly, not a single complaint from our staff and so I think that I made the right choice. Testimonial By Lisa D.
BigTime Software testimonial

Beatriz P.

Marketing Specialist

Amatech Inc.

The PSA provided by bigtime is fast enough to deliver the deadlines of our projects within the estimated time. Bigtime has a good portal for billing, where you can implement billing for contingencies, schedules and subscriptions. Testimonial By Beatriz P.
BigTime Software testimonial

Daniel G.

Co-founder | Solutions Architect

Rangeline Solutions

BigTime has provided us with the tools to maximize our efficiency when entering time and expenses against consulting projects. It allows us to easily track hours and budgets against specific projects/activities, and it makes reporting a breeze. Testimonial By Daniel G.
CUSTOMERS TESTIMONIALS
BigTime Software testimonial

Lisa D.

Office Manager/Systems Administrator

It is easy to use and powerful. It can do much more than what we need it for and yet it is reasonably priced. It is pretty user friendly, not a single complaint from our staff and so I think that I made the right choice. Testimonial By Lisa D.
BigTime Software testimonial

Beatriz P.

Marketing Specialist

Amatech Inc.

The PSA provided by bigtime is fast enough to deliver the deadlines of our projects within the estimated time. Bigtime has a good portal for billing, where you can implement billing for contingencies, schedules and subscriptions. Testimonial By Beatriz P.
BigTime Software testimonial

Daniel G.

Co-founder | Solutions Architect

Rangeline Solutions

BigTime has provided us with the tools to maximize our efficiency when entering time and expenses against consulting projects. It allows us to easily track hours and budgets against specific projects/activities, and it makes reporting a breeze. Testimonial By Daniel G.
 

STR Reduces Their Time & Expense Admin Workload by 75% With BigTime

STR Resource & Associates improved operational efficiency by 75% after adopting BigTime's professional services automation software. This transition streamlined project management, enhanced decision-...making, and provided real-time project visibility. STR now benefits from centralized data and advanced reporting capabilities, which optimize project monitoring and profitability.

Read on →
 

Magna Legal Services Increases Efficiency with the BigTime and Sage Intacct Integration

Magna Legal Services has enhanced its operational efficiency by integrating BigTime Software with Sage Intacct. This integration streamlines billing and reporting, allowing Magna to manage financial ...operations more effectively. The shift from QuickBooks to Sage Intacct supports Magna's growth and M&A strategy by providing comprehensive financial insights and seamless data synchronization.

Read on →
 

Instant Overview of Plans, Finances and Reports: How Flobotics Uses BigTime

Flobotics, an RPA development agency, enhanced its resource and financial management by implementing BigTime's PSA solution. This integration replaced error-prone Excel spreadsheets, providing Flobot...ics with automated updates, advanced reports, and precise invoicing capabilities. BigTime Foresight enabled Flobotics to efficiently manage allocations, streamline financial planning, and reduce manual effort, significantly improving operational efficiency and decision-making.

Read on →
 

PLATT - Design - Design

BigTime Wallet helped PLATT get paid faster by streamlining electronic payments. The solution removed all client-side fees for electronic transactions. PLATT found it easy to create invoices directly... from tracked time in BigTime. The invoice formats were better than most other options they had seen. This improved their payment process and client experience.

Read on →
 

Globiox - Management Consulting - Management Consulting

BigTime helped Globiox, a management consulting firm, move to a cloud-based system and scale from 5 to 12-15 contractors. The switch from Mavenlink to BigTime reduced project setup time from an hour ...to just 5-10 minutes. Staff onboarding was fast, taking only a day. The QuickBooks Online integration cut invoice errors and improved billing accuracy. BigTime's reporting features let managers balance workloads and spot productivity trends quickly.

Read on →
 

Draper and Associates - Construction - Construction

BigTime Software helped Draper and Associates cut their invoice processing time from 60 days to 20 days. The firm used to handle timesheets and invoicing manually, leading to errors and delays. With ...BigTime, they automated workflows for time, expenses, and invoice approvals. Staff adapted well, and the company saw a 66% increase in productivity. Faster billing improved cash flow and client satisfaction.

Read on →

Ardalyst | BigTime GovCon Customer Success Story

Video Thumbnail

Frequently Asked Questions(FAQ)

for BigTime Software

What is BigTime Software?

BigTime is a project platform for firms to optimize time and maximize project profitability by streamlining existing processes within one platform. It is a SaaS-based system that is custom-built for the professional services industry, and specifically for accounting, architecture and engineering, consulting, creative, government contracting, IT services, and law firms.

BigTime helps the team optimize time and maximize profitability. Centralizes the project planning, budgeting, and tracking and uses the real-time data to make better, faster business decisions. It helps to generate payroll, create invoices, update budgets, post to QuickBooks, and more. Check the status of every project and all deliverables. Supports time and materials invoices, retainers, fixed-fee invoicing, and more. Connects with the favorite software to be on task and leverages the staffers' submitted time, expenses, and invoices to power the reporting.

Some of its features include enables the employees to easily track time and expenses. Automates the complex, client-specific billing and invoicing scenarios, shows real-time performance and utilization for proactive project management. Convenient payment processing to collect cash as fast as possible and more.

What is BigTime Software used for?

BigTime Software is a Project Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Workflow Management and Onboarding .

What are the top features of BigTime Software?

Personalization, Dashboard and Recording are some of the top features of BigTime Software.

Who uses BigTime Software?

BigTime Software is used by Information Technology And Services, Accounting and Marketing And Advertising among other industries.

What are BigTime Software alternatives?

Prism PPM (Formerly WorkOtter), TeamGantt, ClickUp and MeisterTask are popular alternatives for BigTime Software.

Where is BigTime Software located?

BigTime Software is headquartered at 311 South Wacker Drive, Suite 2300, Chicago, IL 60606.
lightning

Peers used BigTime Software for helpdesk management and workflow management

BigTime Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.80/5

Read Reviews (88)
Custom Reports

3.77/5

Read Reviews (911)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.80/5

Read Reviews (88)
Custom Reports

3.77/5

Read Reviews (911)

Software Failure Risk Guidance

?

for BigTime Software

Overall Risk Meter

Low Medium High

Top Failure Risks for BigTime Software

BigTime Software News

Executive

BigTime Appoints Jerry Cosmas as CFO

BigTime Software has appointed Jerry Cosmas as the new Chief Financial Officer. Cosmas will lead financial operations and strategy, supporting BigTime's growth and AI-powered initiatives. His experience from high-growth firms will aid in enhancing efficiencies and sustainable growth. CEO Don India highlights Cosmas's role in strategizing intelligent growth and expanding the product portfolio.

Executive

BigTime Names Jerry Cosmas as Chief Financial Officer

BigTime Software has appointed Jerry Cosmas as Chief Financial Officer. Cosmas will oversee financial operations and strategic planning, supporting BigTime's expansion and AI investments in PSA software. His experience in scaling technology companies will aid BigTime's growth and operational efficiency. The appointment aligns with BigTime's focus on empowering professional services firms through AI-enhanced capabilities.

Executive

BigTime Names Jerry Cosmas CFO, Signalling New Growth Phase

BigTime Software has appointed Jerry Cosmas as Chief Financial Officer to oversee finance operations and support strategic growth initiatives. Cosmas, with experience from companies like Shift and DNSFilter, aims to enhance BigTime's AI-powered growth and efficiency. CEO Don India emphasizes Cosmas's role in strategizing for intelligent growth and expanding BigTime's product portfolio.

Awards

G2 customer reviews name BigTime the Momentum Leader for PSA Software and a leading choice for mid-market firms

BigTime has been recognized by G2 as a leader in 18 categories, including #38 on the Highest Satisfaction 2020 List and #11 Best Products for Project Management. The recognition highlights BigTime's strong market presence and user satisfaction in PSA software.

BigTime Software Profile

Company Name

BigTime Software

Company Website

https://www.bigtime.net/

HQ Location

311 South Wacker Drive, Suite 2300, Chicago, IL 60606

Employees

51-100

Social

Financials

SERIES B