BigTime Software Overview

BigTime Professional Services Automation (PSA) software addresses the complexity of managing professional services projects by enhancing visibility and operational efficiency. It solves common industry challenges such as time tracking, billing, and resource planning. By providing a clear view of project timelines and team allocations, BigTime helps services firms streamline their processes and improve cash flow predictability. The software integrates seamlessly with existing tools, ensuring continuity in workflow and minimizing disruptions. With an emphasis on simplifying time management and billing, BigTime offers a user-friendly platform that supports the agile planning and execution of projects, ultimately contributing to increased profitability for service-oriented businesses.

Use Cases

Customers recommend Helpdesk Management, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using BigTime Software.

Other use cases:

  • Billing And Invoice Management
  • Engagement Management
  • Social Media Analytics
  • Sales Document Management
  • Knowledge Management
  • Forecasting
  • Communication Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using BigTime Software.

Other priorities:

  • Scale Best Practices
  • Improve ROI
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Internal Communications
  • Launch New Products
See all business priorities See less business priorities

BigTime Software Use-Cases and Business Priorities: Customer Satisfaction Data

BigTime Software's features include Personalization, Dashboard, Recording, etc. and BigTime Software support capabilities include Email Support, Chat Support, Phone Support, etc. also BigTime Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"Anytime we wanted to update our self-built time tracking system, I’d spend $5-10k worth of billable time on our own internal process. Finally, we agreed it was time to search for a professional time tracking system that could be customized to our ne...eds." - Scott Schriber

BigTime Software, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bigtime-software offers PSA tools that enhance efficiency and profitability for professional services organizations. BigTime’s software provides critical visibility for streamlined operations.

Popular Business Setting

for BigTime Software

Top Industries

  • Information Technology and Services
  • Accounting
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

BigTime Software is popular in Information Technology And Services, Accounting, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on BigTime Software Use Cases

What benefits does BigTime Software offer for Helpdesk Management?

How does BigTime Software address your Workflow Management Challenges?

How efficiently Does BigTime Software manage your Onboarding?

How does BigTime Software facilitate Billing And Invoice Management?

How does BigTime Software facilitate Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well BigTime Software solved their Project Management needs. Cuspera uses 5138 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
BigTime Software testimonial

Scott Schriber

Director of Operations

iFish Group

Anytime we wanted to update our self-built time tracking system, I’d spend $5-10k worth of billable time on our own internal process. Finally, we agreed it was time to search for a professional time tracking system that could be customized to our needs. Testimonial By Scott Schriber
BigTime Software testimonial

Reed Draper

Draper and Associates

Thought it was too good to be true for a while but it's actually really changed our business and our team has been very happy with the solution. I've had staff that were against this originally coming back and saying 'hey this is great, look at what I figured out how to do' and learning new things ...that I haven't learned how to do, so been very happy with the adaptation from the staff.

Testimonial By Reed Draper
BigTime Software testimonial

Chad C

Principal

EDGE Engineering, PLLC

It is a great tool for the Civil Engineering industry as you can create custom labor categories specific to employees for invoicing purposes. Everything is hosted on the cloud which is really nice. Testimonial By Chad C
CUSTOMERS TESTIMONIALS
BigTime Software testimonial

Scott Schriber

Director of Operations

iFish Group

Anytime we wanted to update our self-built time tracking system, I’d spend $5-10k worth of billable time on our own internal process. Finally, we agreed it was time to search for a professional time tracking system that could be customized to our needs. Testimonial By Scott Schriber
BigTime Software testimonial

Reed Draper

Draper and Associates

Thought it was too good to be true for a while but it's actually really changed our business and our team has been very happy with the solution. I've had staff that were against this originally coming back and saying 'hey this is great, look at what I figured out how to do' and learning new things ...that I haven't learned how to do, so been very happy with the adaptation from the staff.

Testimonial By Reed Draper
BigTime Software testimonial

Chad C

Principal

EDGE Engineering, PLLC

It is a great tool for the Civil Engineering industry as you can create custom labor categories specific to employees for invoicing purposes. Everything is hosted on the cloud which is really nice. Testimonial By Chad C

Case Studies

Information Technology and Services

CASE STUDY Ardalyst

BigTime helps Ardalyst manage time tracking, invoicing, and DCAA compliance. Ardalyst needed a tool to gather time, invoice clients, and integrate with QuickBooks. BigTime made DCAA compliance easy a...nd affordable. The software speeds up invoice processing, allowing up to 20 invoices to be sent out in a single day. Flexible invoice formatting meets government contracting needs. The accounting team stays audit ready with seamless timesheet and invoice integration.

CASE STUDY PLATT

BigTime Wallet helped PLATT get payments from clients faster. The tool removed electronic payment fees for clients. PLATT found it easy to create invoices from time entries in BigTime. The invoice fo...rmats were better than most other options they had seen. The finance director at PLATT praised the solution for its speed and ease of use.

Information Technology and Services

CASE STUDY Smarsh

BigTime Services CPQ helped Smarsh automate and standardize their proposal process. Before, Smarsh used manual, custom-built proposals that took over three weeks to complete. With BigTime Services CP...Q, sales reps now use a guided workflow in Salesforce to quickly generate accurate proposals. Smarsh cut proposal turnaround time by 99%. They eliminated offline documentation and now use a unified template for all offerings. The solution reduced the workload on the professional services team and improved consistency across departments.

Accounting

CASE STUDY True Partners Consulting

BigTime helped True Partners Consulting, a tax and business advisory firm, increase productivity and capture billable hours with a single click. The firm faced rapid growth, needed scalable time and ...billing software, and wanted industry-specific customizations. BigTime provided easy QuickBooks integration and industry-focused reporting. The solution allowed the entire firm to log time quickly and improved company-wide productivity.

Computer Software

CASE STUDY PTC

BigTime Services CPQ helped PTC cut time-to-market by 30%. PTC used to have slow, manual processes for building and quoting service packages. BigTime Services CPQ gave them a single platform to manag...e all services. Teams now build and price service packages in minutes. Sales and onboarding are faster. Quote and SOW generation is now quick and easy. PTC unified and digitized its services management with BigTime.

CASE STUDY Dayforce

BigTime Services CPQ helped Dayforce automate change request management. Before, Dayforce used manual workflows and had too many handoffs, causing delays and errors. With BigTime Services CPQ, Dayfor...ce built a self-service portal that connects to their CRM and ERP. The solution automated configuration, digital acceptance, and approvals. Dayforce cut the time from request to signature, removed manual steps, and improved client engagement. Teams now focus more on customer value and less on data entry.

Video

Ardalyst | BigTime GovCon Customer Success Story

Video Thumbnail

Frequently Asked Questions(FAQ)

for BigTime Software

What is BigTime Software?

BigTime is a project platform for firms to optimize time and maximize project profitability by streamlining existing processes within one platform. It is a SaaS-based system that is custom-built for the professional services industry, and specifically for accounting, architecture and engineering, consulting, creative, government contracting, IT services, and law firms.

BigTime helps the team optimize time and maximize profitability. Centralizes the project planning, budgeting, and tracking and uses the real-time data to make better, faster business decisions. It helps to generate payroll, create invoices, update budgets, post to QuickBooks, and more. Check the status of every project and all deliverables. Supports time and materials invoices, retainers, fixed-fee invoicing, and more. Connects with the favorite software to be on task and leverages the staffers' submitted time, expenses, and invoices to power the reporting.

Some of its features include enables the employees to easily track time and expenses. Automates the complex, client-specific billing and invoicing scenarios, shows real-time performance and utilization for proactive project management. Convenient payment processing to collect cash as fast as possible and more.

What is BigTime Software used for?

BigTime Software is a Project Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Workflow Management and Onboarding .

What are the top features of BigTime Software?

Personalization, Dashboard and Recording are some of the top features of BigTime Software.

Who uses BigTime Software?

BigTime Software is used by Information Technology And Services, Accounting and Marketing And Advertising among other industries.

What are BigTime Software alternatives?

Prism PPM (Formerly WorkOtter), TeamGantt, ClickUp and MeisterTask are popular alternatives for BigTime Software.

Where is BigTime Software located?

BigTime Software is headquartered at 311 South Wacker Drive, Suite 2300, Chicago, IL 60606.
lightning

Peers used BigTime Software for helpdesk management and workflow management

BigTime Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.80/5

Read Reviews (88)
Custom Reports

3.77/5

Read Reviews (911)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.80/5

Read Reviews (88)
Custom Reports

3.77/5

Read Reviews (911)

Software Failure Risk Guidance

?

for BigTime Software

Overall Risk Meter

Low Medium High

Top Failure Risks for BigTime Software

BigTime Software News

Product

PPP Loan Next Steps: Forgiveness Applications and Clarifications

Poland's new VAT amendment mandates e-invoicing via the National e-Invoicing System (KSeF) starting in 2026. Comarch's EDI KSeF solution can help businesses comply by automating processes and streamlining invoice exchanges. Companies must prepare by auditing systems, planning KSeF integration, and training staff to meet the new requirements.

Product

Multi-Project Management Software

BigTime Software offers a comprehensive multi-project management solution designed for professional services firms. The platform enables efficient resource allocation, budget tracking, and task management across multiple projects. Key features include a portfolio dashboard, resource scheduler, budget control, and integration with tools like QuickBooks and Salesforce. BigTime enhances project visibility and collaboration, making it ideal for industries such as IT consulting and engineering.

Executive

BigTime Appoints Don India as New Chief Executive Officer - PR Newswire

BigTime has appointed Don India as the new Chief Executive Officer.

Discover the All-New BigTime Mobile Experience

At BigTime, our main goal is to get your business back to business. One of the core ways we do this is by taking the tedious task of manual time and expense entry and making it as effortless as possible, so you can spend less time logging hours and more time doing what you do […]

The post Discover the All-New BigTime Mobile Experience first appeared on BigTime Software.

BigTime Software Profile

Company Name

BigTime Software

Company Website

https://www.bigtime.net/

HQ Location

311 South Wacker Drive, Suite 2300, Chicago, IL 60606

Employees

51-100

Social

Financials

SERIES B