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JivoChat vs SiteGlue: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of JivoChat vs. SiteGlue is based on a specific set of business needs and context. The comparison uses 915 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing JivoChat and SiteGlue

JivoChat, SiteGlue, ProProfs Chat, Tawk.to, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

JivoChat covers Engagement Management with Mobile, Rating And Review Management with Chat, Contact List Management with Social Media, Conversion Management with Social Media, etc.

SiteGlue focuses on Engagement Management with Text SMS, Generation Of New Leads with Text SMS, Lead Management with Website, Capturing Leads, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo JivoChat

Focus area

JivoChat is better than SiteGlue for

Software Failure Risk

  • low

logo SiteGlue

Focus area

Software Failure Risk

  • medium

About

JivoChat: Live Chat Software for Websites

SiteGlue | AI Powered Live Chat + Business Text Messaging

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

12

Total Goals
(we found evidences for)

6

2

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


rating and review management


contact list management


conversion management


communication management

sending & publishing communications


sales document management

proposal & quote management




helpdesk management


social media management

engaging on social media

social media analytics


sales call management

meeting management


loyalty management


generation of new leads




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • See 3 more
  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • text SMS

  • phone calls

  • website

  • e-mail

  • social media

  • Facebook

  • chat

  • See 4 more
  • text SMS

  • phone calls

  • website

  • e-mail

  • social media

  • Facebook

  • chat

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

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No Data

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Business Setting