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Jobber vs NetSuite Field Service Management (formerly NextService): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Jobber vs. NetSuite Field Service Management (formerly NextService) is based on a specific set of business needs and context. The comparison uses 4496 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Jobber and NetSuite Field Service Management (formerly NextService)

Jobber, NetSuite Field Service Management (formerly NextService), ServiceTrade, ServiceM8, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Jobber covers Sales Document Management with E-Mail, Helpdesk Management with Phone Calls, Engagement Management with E-Mail, Workflow Management, etc.

NetSuite Field Service Management (formerly NextService) focuses on Engagement Management, Social Media Management, Sales Document Management, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Jobber

Focus area

Jobber is better than NetSuite Field Service Management (formerly NextService) for

Software Failure Risk

  • medium

logo NetSuite Field Service Management (formerly NextService)

Focus area

NetSuite Field Service Management (formerly NextService) is better than Jobber for

Software Failure Risk

  • low

About

Jobber: The #1 Service Scheduling Software & App

Field Service Management Software for NetSuite

Age

1977

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

56

44

Total Goals
(we found evidences for)

11

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


helpdesk management


contact list management


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


billing and invoice management



customer feedback management

measuring customer satisfaction


campaign management


training & onboarding


generation of new leads




rating and review management




relationship management


lifetime value management



payment management


personalized marketing


lead qualification

lead qualification: technographic


social media management

social media analytics




referral management


knowledge management


business development


competitive intelligence



sales call management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Improve stakeholder relations

  • Improve consistency

  • Scale best practices

  • Grow market share

  • See 8 more
  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more
  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting