Overview: Jobber and ServiceTrade as Field Service Management Category solutions.

In the field service management arena, Jobber and ServiceTrade cater to different business needs and industries. Jobber focuses more on a vast array of capabilities and a broader customer base, supporting enterprises with comprehensive document and workflow management. Meanwhile, ServiceTrade specializes in enhancing customer relationships and digital engagement, which suits industries like construction and consumer services. Both have robust support systems designed to meet the distinct needs of their users.

Jobber: Jobber offers various plans tailored to business needs, building on essential features like scheduling, quoting, customer relations, and payments. Each plan enhances core functionalities to streamline operations.

ServiceTrade: ServiceTrade streamlines scheduling and dispatching for commercial services. Customer satisfaction is improved, helping to win and retain clients.

Jobber and ServiceTrade: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Jobber extensively covers sales document management and proposal & quote facilitation to streamline sales processes for varied business needs. read more →

ServiceTrade enhances sales document handling and proposal management with a focus on digital interactions, suiting niche market requirements. read more →

Business Goals

Jobber assists businesses in acquiring more customers and boosting sales, aiming to enhance customer relationships through improved internal communications. read more →

ServiceTrade's design helps businesses increase revenue and build stronger customer relationships while focusing on digital presence improvement. read more →

Core Features

Notable Jobber features include comprehensive data import/export and custom reporting, ensuring all-around data management efficiency. read more →

Key features in ServiceTrade embrace analytics and ease of migration, with focus on flexible reporting and maintaining security. read more →

Vendor Support

Jobber offers around-the-clock support, accessible via multiple channels like chat, phone, and email to suit diverse user needs. read more →

ServiceTrade provides essential 24/7 support and versatile contact options like chat and phone, matching its users' preferences for efficiency. read more →

Segments and Industries

Jobber serves a wide industry spectrum, predominantly consumer services and construction, suitable for large enterprises and mid-market businesses. read more →

ServiceTrade caters mainly to construction and consumer services industries, focusing on enterprises, particularly within mechanical engineering fields. read more →

Operational Alignment

Jobber is ideal for organizations seeking extensive workflow integration and sales process management, adaptable across various operational scales. read more →

ServiceTrade designs align with businesses needing enhanced digital engagement, targeting operations demanding sophisticated document handling. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Chat Support

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Phone Support

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Email Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Jobber and ServiceTrade

What Are the key features of Jobber and ServiceTrade for Sales Document Management?

Jobber and Servicetrade both help businesses manage sales documents, such as quotes and invoices. Jobber provides a more comprehensive system, encompassing scheduling, payment processing, and accounting software integration. Servicetrade focuses on improving the quoting process, leading to faster approval times and increased closing percentages. However, both tools have limitations, such as formatting issues with quotes and limited flexibility in creating customized quote templates.

"...Jobber supports a wide variety of scheduled and unscheduled work flows, with both one off and recurring contract capabilities...." Peer review

"...Ability to schedule jobs, receive job paperwork and create quotes in one location...." Peer review by Lisa, Ryan Fireprotection

What Are the key features of Jobber and ServiceTrade for Engagement Management?

Jobber and Servicetrade both focus on streamlining customer engagement through automation. Jobber emphasizes automatic follow-up mechanisms triggered by events like quotes and invoices, while Servicetrade emphasizes online engagement throughout the service cycle, providing customers with detailed information and reports. Jobber offers more features for tracking leads, while Servicetrade focuses more on sales and marketing tools. Both tools have limitations, such as occasional glitches and missing features.

"...the ability to track jobs,payments and follow ups on quotes...." Peer review by Ellen Rodriguez

"...Service Trade has transformed the way we interact with our customers and document our services...." Peer review by Michael, Team 360

How does Jobber and ServiceTrade address your Workflow Management Challenges?

Jobber and Servicetrade both aim to enhance workflow management. Jobber focuses on improving workflow efficiency, providing features for quote creation, approval, and task management. Servicetrade emphasizes streamlining processes, particularly in scheduling, quoting, and service appointments, improving communication and reducing frustration for employees and customers.

"...Jobber supports a wide variety of scheduled and unscheduled work flows, with both one off and recurring contract capabilities...." Peer review

"...Being streamlined and efficient in all that we do has made for a much happier work force, employees love the software and enjoy the frustration-free and immediate work-flow so they can process their work faster with clear and concise information and pass it along to the customer for quick turnaround...." Peer review by Scott A, President and CEO