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JomSocial vs Salesforce Community Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of JomSocial vs. Salesforce Community Cloud is based on a specific set of business needs and context. The comparison uses 4107 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing JomSocial and Salesforce Community Cloud

JomSocial, Salesforce Community Cloud, ONEsite, Crowded Community, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

JomSocial covers Communication Management with E-Mail, Content Management with Social Media, Sales Document Management with Video, Advertisement with Website, etc.

Salesforce Community Cloud focuses on Engagement Management with User Generated Content, Collaboration with Mobile, Knowledge Management with User Generated Content, Community Building with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo JomSocial

Focus area

JomSocial is better than Salesforce Community Cloud for

Software Failure Risk

  • low

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than JomSocial for

Software Failure Risk

  • low

About

JomSocial: Social Networking for Joomla - Open Source Social N.

Online Community Software - Salesforce.com

Age

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

27

50

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


content management

content publishing


sales document management

proposal & quote management



social media management

scheduling post to social media


community building


generation of new leads



category management



follower management


rating and review management



engagement management

engaging and following up


workflow management


helpdesk management



knowledge management


contact list management


customer case management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


training & onboarding



relationship management


conversion management


loyalty management



opportunity management


competitive intelligence





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve navigation

  • Improve efficiency

  • Improve internal communications

  • Acquire customers

  • Improve consistency

  • Increase sales & revenue

  • Improve digital and social presence

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more
  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting