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Justuno vs Marchex Call Analytics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Justuno vs. Marchex Call Analytics is based on a specific set of business needs and context. The comparison uses 5418 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Justuno and Marchex Call Analytics

Justuno, Marchex Call Analytics, OptiMonk, Sleeknote, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Justuno covers Engagement Management with Website, Capturing Leads with Website, Cross Selling with Promotions, Segmentation And Targeting with Website, etc.

Marchex Call Analytics focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Advertisement with Phone Calls, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Justuno

Focus area

Justuno is better than Marchex Call Analytics for

Software Failure Risk

  • medium

logo Marchex Call Analytics

Focus area

Marchex Call Analytics is better than Justuno for

Software Failure Risk

  • medium

About

Justuno: The AI Visitor Conversion Optimization Platform

AI-powered conversation intelligence for more effective sales and customer service

Age

2000

Financials

IPO

Business Need

Total Processes
(we found evidences for)

66

69

Total Goals
(we found evidences for)

19

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up





segmentation and targeting


content management

content publishing


competitive intelligence


communication management

sending & publishing communications



campaign management

campaign analytics


loyalty management

identify target customers

customise loyalty program



generation of new leads



promotion management


database marketing



conversion management


lifetime value management


social media management

social media analytics


referral management


social media marketing



training & onboarding


discount management





rating and review management




contact list management


helpdesk management


geographic segmentation


customer feedback management

measuring customer satisfaction



courses & assessment

create learning path


products & pricelist management




trade show marketing


sales document management






call transcription


sales call management

call transcription




lead qualification: technographic


lead qualification

lead qualification: technographic




knowledge management


advocacy management


performance management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Grow market share

  • Enter new markets internationally or locally

  • Increase average basket value

  • Build brand awareness

  • Improve digital and social presence

  • Increase customer life time value

  • Improve brand engagement

  • Improve efficiency

  • Launch new products

  • Improve consistency

  • Reduce bounce

  • Establish thought leadership

  • Improve internal communications

  • Improve stakeholder relations

  • See 16 more
  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • website

  • e-mail

  • mobile

  • offline

  • social media

  • Facebook

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • omnichannel

  • mobile app

  • text SMS

  • trade shows

  • mobile ads

  • video

  • Doubleclick

  • events

  • See 16 more
  • phone calls

  • website

  • e-mail

  • mobile

  • offline

  • social media

  • Facebook

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • omnichannel

  • mobile app

  • text SMS

  • trade shows

  • mobile ads

  • video

  • Doubleclick

  • events

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting