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Kangaroo Rewards vs iVend Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kangaroo Rewards vs. iVend Loyalty is based on a specific set of business needs and context. The comparison uses 2102 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kangaroo Rewards and iVend Loyalty

Kangaroo Rewards, iVend Loyalty, Marsello, RepeatRewards, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kangaroo Rewards covers Loyalty Management, Engagement Management, Campaign Management with Text SMS, White Labeling, etc.

iVend Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Sales Incentive Management with Promotions, Merchandising with Offline, etc.

"We ve been using Kangaroo for over a year and we have seen our customers interest in it grow day by day which has a direct impact on our bottom line. " - Ali Bakhtiari

"Meeting the needs of customers today depends on the omnichannel business model, and iVend Retail provides the tools to help us achieve our goals and has already given us a big competitive advantage " - Fernando Aguilar

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kangaroo Rewards

Focus area

Kangaroo Rewards is better than iVend Loyalty for

Software Failure Risk

  • low

logo iVend Loyalty

Focus area

Software Failure Risk

  • low

About

Loyalty and Marketing Platform that motivates to increase sales and drive traffic

A flexible points & rewards management application on digitally or on a card

Age

2009

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

52

34

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers

create engagement based loyalty


engagement management

engaging and following up


campaign management

campaign monitoring



customer feedback management

measuring customer satisfaction


social media management

scheduling post to social media


training & onboarding


lifetime value management



communication management

sending & publishing communications




rating and review management



generation of new leads


personalized marketing


redemption management


contact list management


referral management


helpdesk management


performance management



segmentation and targeting


sales document management


relationship management


products & pricelist management



account management


membership management



sales incentive management



discount management


competitive intelligence



promotion management


trade show marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve ROI

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Launch new products

  • Improve consistency

  • Increase average basket value

  • Improve digital and social presence

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve stakeholder relations

  • Improve visibility

  • See 6 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more
  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting