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Kapture CRM vs Realhound®: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kapture CRM vs. Realhound® is based on a specific set of business needs and context. The comparison uses 1367 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kapture CRM and Realhound®

Kapture CRM, Realhound®, MarketSharp, Second CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kapture CRM covers Engagement Management with Offline, Customer Feedback Management with E-Mail, Lead Management, Helpdesk Management with Phone Calls, etc.

Realhound® focuses on Contact List Management with Phone Calls, Telemarketing with Phone Calls, Campaign Management with Website, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kapture CRM

Focus area

Kapture CRM is better than Realhound® for

Software Failure Risk

  • low

logo Realhound®

Focus area

Realhound® is better than Kapture CRM for

Software Failure Risk

  • medium

About

Kapture: CRM platform for sales, operations & customer service

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

64

30

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score



social media management

social media analytics


helpdesk management


workflow management


contact list management




sales call management


generation of new leads


knowledge management


campaign management


rating and review management


segmentation and targeting


sales document management

proposal & quote management


relationship management


lifetime value management


communication management

tracking & monitoring communications

sending & publishing communications



competitive intelligence


loyalty management



training & onboarding



conversion management






discount management


promotion management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • Increase customer life time value

  • Improve internal communications

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Grow market share

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • mobile

  • user generated content

  • blogs

  • offline

  • on premises

  • mobile app

  • See 6 more
  • phone calls

  • e-mail

  • website

  • mobile

  • user generated content

  • blogs

  • offline

  • on premises

  • mobile app

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting