Comparison Summary

Kayako: Kayako is a help desk software platform for personal and connected customer service. Exceptional service is delivered across live chat, email, Facebook, and Twitter in multiple languages.

UptimeRobot: UptimeRobot offers free website monitoring with 50 monitors included. Notifications can be received via email, SMS, Slack, and more.

logo Kayako

Focus area

Kayako is better than UptimeRobot for

Software Failure Risk

  • medium

logo UptimeRobot

Focus area

Software Failure Risk

  • medium

Kayako and UptimeRobot: Customer Satisfaction Data


Kayako in Action: Unique Use Cases

What makes Kayako ideal for Helpdesk Management?

Why is Kayako the best choice for Engagement Management?

What solutions does Kayako provide for Knowledge Management?

How can Kayako optimize your Workflow Management Workflow?

How can Kayako enhance your Communication Management process?


UptimeRobot in Action: Unique Use Cases

How does UptimeRobot address your Advertisement Challenges?

About

Help Desk Software Kayako Unified Customer Service Software

Website Monitoring, SSL certificate monitoring, Port & ping monitoring, Heartbeat monitoring .

Age

2015

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting