Comparison Summary
This comparison report of Kayako vs. UptimeRobot is based on a specific set of business needs and context. The comparison uses 4307 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Kayako and UptimeRobot
Kayako, UptimeRobot, SysAid, Freshservice, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Kayako covers Helpdesk Management with Chat, Engagement Management with Chat, Knowledge Management with Chat, Workflow Management with E-Mail, etc.
UptimeRobot focuses on Communication Management with E-Mail, White Labeling with Website, Advertisement, Training & Onboarding with Website, etc.
"With Kayako, it's easy to quantify exactly how productive and efficient we really are. Our process is now quick and transparent and our customers, partners and staff are very happy with it. " - George Minich
"I use UptimeRobot to get push notifications whenever my website goes DOWN. It's really easy and quick to set up and requires no extra changes to your website. " - levelsio
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Help Desk Software Kayako Unified Customer Service Software
Website Monitoring, SSL certificate monitoring, Port & ping monitoring, Heartbeat monitoring .
Age
2015
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
57
6
Total Goals
(we found evidences for)
13
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Scale best practices
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Launch new products
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Build brand awareness
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Improve consistency
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Establish thought leadership
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
Top Channels
Channels Used
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website
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e-mail
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website
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e-mail
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
