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Keela vs IXACT Contact: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Keela vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 2237 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Keela and IXACT Contact

Keela, IXACT Contact, Kindful, DonorPerfect Fundraising Software, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Keela covers Engagement Management with Offline, Communication Management with E-Mail, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

"We’re making more use of Keela’s artificial intelligence features, Since we figured out how to use Smart Ask in the emails, I’m not worried [about trying to get subscribers to donate on our website]. They can do it right from the emails, and I like ...that it changes the donation amount in the form based on their interactions with us. And it works; it’s given us better results than we’d have gotten from a generic donation form. " - Doug Keesey

"When we discovered IXACT Contact and its unique Rookie REALTOR Program, we thought this was a perfect added value solution for our members. We encourage all our members to check out this incredible CRM and marketing automation solution. CRM is a cor...nerstone for success in real estate sales, and IXACT Contact is one of the best! " - Facio Palomino

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Keela

Focus area

Software Failure Risk

  • medium

logo IXACT Contact

Focus area

IXACT Contact is better than Keela for

Software Failure Risk

  • low

About

The Fundraising CRM for Nonprofits

Real Estate CRM & Marketing Automation System to win more business

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

54

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


campaign management

campaign monitoring


helpdesk management


training & onboarding


social media management

social media analytics


relationship management



workflow management


membership management


generation of new leads


lead qualification


sales document management



conversion management







calendar management


content publishing


searching for content


content management

content publishing

searching for content



pipeline management


social media marketing





Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase average basket value

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more
  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting