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Kentico Kontent vs Newgen OmniDocs Contextual Content Services (ECM): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kentico Kontent vs. Newgen OmniDocs Contextual Content Services (ECM) is based on a specific set of business needs and context. The comparison uses 4790 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kentico Kontent and Newgen OmniDocs Contextual Content Services (ECM)

Kentico Kontent, Newgen OmniDocs Contextual Content Services (ECM), idev CMS, Sitecore Experience Platform, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kentico Kontent covers Content Management with Website, Workflow Management, Collaboration, Engagement Management with Website, etc.

Newgen OmniDocs Contextual Content Services (ECM) focuses on Content Management with Omnichannel, Engagement Management with Omnichannel, Sales Document Management, Collaboration with Mobile, etc.

"We purchased Kontent by Kentico’s Ultimate Professional Services package due to the Babylon team being relative novices in the area of content modeling and integration. The Kontent team offered fantastic support, bringing a large variety of experts ...to the table who had a great knowledge of the product as well as content best practices. We are thoroughly pleased with the assistance and would recommend it to other partners. " - Ed Lowe

"We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continu...ity despite of WFH situation. All the documents that we require are available anywhere, anytime. With Newgen's implementation we have been able to " - Tri Indra Basoeki

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kentico Kontent

Focus area

Software Failure Risk

  • low

logo Newgen OmniDocs Contextual Content Services (ECM)

Focus area

Newgen OmniDocs Contextual Content Services (ECM) is better than Kentico Kontent for

Software Failure Risk

  • low

About

Kentico Kontent - All your content unified. Content as a Service

Anytime-anywhere content access and document management

Age

2004

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

43

72

Total Goals
(we found evidences for)

14

13

Top Processes

Evidences indicate better relative satisfaction


content publishing

searching for content


workflow management



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


training & onboarding


helpdesk management


campaign management


sales document management

proposal & quote management

contract management


social media management

engaging on social media


loyalty management


international marketing





generation of new leads


business development


customer case management


knowledge management


products & pricelist management


lead qualification





competitive intelligence


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


compliance & governance


conversion management


distribution management



contact list management



lifetime value management


relationship management



opportunity management


performance management



Top Goals

Goals Achieved

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Improve brand engagement

  • Increase average basket value

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • See 11 more
  • Enhance customer relationships

  • Manage risk

  • Improve ROI

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Grow market share

  • Improve efficiency

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • omnichannel

  • social media

  • user generated content

  • blogs

  • mobile

  • video

  • mobile app

  • Twitter

  • out of home

  • brochure

  • e-mail

  • phone calls

  • website

  • chat

  • offline

  • text SMS

  • point of sale

  • games

  • on premises

  • Facebook

  • See 17 more
  • omnichannel

  • social media

  • user generated content

  • blogs

  • mobile

  • video

  • mobile app

  • Twitter

  • out of home

  • brochure

  • e-mail

  • phone calls

  • website

  • chat

  • offline

  • text SMS

  • point of sale

  • games

  • on premises

  • Facebook

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting