Comparison Summary
This comparison report of Khoros Communities vs. Magentrix Customer Portal is based on a specific set of business needs and context. The comparison uses 1102 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Khoros Communities and Magentrix Customer Portal
Khoros Communities, Magentrix Customer Portal, Higher Logic Vanilla, inSided community, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Khoros Communities covers Engagement Management, Social Media Management with Social Media, Helpdesk Management with Phone Calls, Content Management, etc.
Magentrix Customer Portal focuses on Collaboration with Video, Knowledge Management with Social Media, Engagement Management with User Generated Content, Helpdesk Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Khoros Communities
Focus area
Khoros Communities is better than Magentrix Customer Portal for
Software Failure Risk
About
Online brand communities to create digital spaces for customers
Customer Success and Customer Portals made easy | Magentrix
Age
2012
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
51
20
Total Goals
(we found evidences for)
11
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
-
Enhance customer relationships
-
Improve ROI
-
Build brand awareness
-
Improve internal communications
-
Increase sales & revenue
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Scale best practices
-
Improve brand engagement
-
Improve digital and social presence
-
Launch new products
-
Improve efficiency
- See 8 more
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Increase sales & revenue
-
Improve internal communications
-
Acquire customers
-
Enhance customer relationships
- See 1 more
Top Channels
Channels Used
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video
-
social media
-
user generated content
-
blogs
-
offline
-
point of sale
- See 3 more
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video
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social media
-
user generated content
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blogs
-
offline
-
point of sale
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
